Wholesale, 51-100 employees
Less than 6 months
“I strongly recommend this”
Pros
The whole setup process and everything going on behind the scenes is pretty easy to understand. Honestly I really enjoy using this system.
Cons
If you are not quite familiar with systems like this, it is pretty easy to get lost in all the menus. That said I would say their awesome customer support and all the guides on the site really help smooth things out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
Free Trial
“Simple and user-friendly”
Pros
ShippyPro software is fairly simple to use and really user friendly. Overall I find it fun to navigate around.
Cons
Setting up rules can be a little tricky to figure out and one thing I take as a limitation is that it mostly just lets you adjust the rules around which carriers get used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Hardware, 500+ employees
Less than a year
“Nice product but a little expensive”
Pros
It was so easy for us to integrate this into our setup. Plus the API works great and gets the job done pretty nicely.
Cons
Well it is definitely on the pricey side and the dashboard does not offer much in terms of customization. Plus we pretty much have to pay for every extra feature.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
5
Functionality
9
Retail, 1-10 employees
Less than a year
“Has its goods and bads”
Pros
The best thing about it is that it makes everything way easier. And adding couriers and shops all in one place just simplifies the whole process even more for us.
Cons
ShippyPro old interface was not the prettiest but it had features I liked. The new UI looks better but it's missing some of those old options. I wish they could have kept the layout from before and just given it the updated look.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Textiles, 11-50 employees
Less than a year
“A reliable tool”
Pros
I have had a pretty great experience with it so far. The software is really easy to manage and get the hang of.
Cons
There are a few things that could still be improved but overall it is a great piece of software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Media Production, 1-10 employees
More than a year
“Provides the best support”
Pros
Their support team is always quick to respond and genuinely helpful. Plus the software's interface is clean and quite user friendly.
Cons
Every now and then the templates don't line up because of formatting differences or the way clients courier accounts are set up so we have to build new ones from scratch.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
More than a year
“Give it a try and you will not regret it”
Pros
The automation is simply spot-on and it has saved me a lot of time at work which I definitely like.
Cons
Honestly I do not feel like anything needs to be changed as the system's been running smoothly for me without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
More than a year
“I am an extremely happy customer”
Pros
ShippyPro is quite user friendly and I love how quick and easy it makes shipping things.
Cons
The fast integration with marketplaces is a huge plus. In short everything is running like a charm and I have no complaints to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
More than a year
“One-of-a-kind order management platform”
Pros
Closing out bulk orders and exporting files through Excel is really smooth and efficient. Overall I never knew it would be this easy.
Cons
I am a big fan of the design, how the processing engine works and the quick update times. Overall it feels pretty efficient all around.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Retail, 101-500 employees
Less than 6 months
“Worth trying!”
Pros
I really like knowing I am always getting the best price. Plus features like postcode blocking are a great bonus too as it helps redirect to other couriers when needed. And yeah it is way too easy to use.
Cons
The lack of one on one training made things a bit difficult at first. It was all handled through the helpdesk and I had to figure things out on my own. Plus I would have preferred some video sessions or something more hands-on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
Less than a year
“Simply the best tool”
Pros
Creating labels could not be simpler. And anytime I have run into an issue, their team jumps in right away with a fix or workaround.
Cons
So far I have not had anything to complain about. It has always worked well for me though sometimes their servers take a little while to respond.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10