Total 5 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sergio

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0
May 2025

ShipWise handles everything

Pros

It is amazing for all my shipping needs! It's super easy to use and has great features. I've seen a big improvement, no more delays which is awesome.

Cons

Honestly, I can't think of anything to complain about. It's been smooth sailing all the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Divakar

Hospitality, 500+ employees

Less than a year

5.0
November 2024

Outstanding service, really impressed!

Pros

The user interface on ShipWise is seriously the best part. It's very user-friendly and really easy to use.

Cons

It's very useful and honestly, there are no downsides. I haven't had any issues with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

W

William

Sporting Goods, 11-50 employees

More than a year

5.0
November 2024

Tested and trusted!

Pros

The integration team really gets our needs. The software works flawlessly with our order management system. Comparing rates is so easy now and with all the new features, I can't think of a single situation that isn't covered or being worked on.

Cons

The way Amazon's shipping services are set up can be a bit confusing sometimes. They don't always show the best rates or methods but it works fine about 85% of the time. I've heard the team is working with Amazon to fix this and from what I understand, most of the problem is on Amazon's end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

S

Sara

Logistics and Supply Chain, 500+ employees

More than a year

5.0
November 2024

ShipWise excelling in logistics

Pros

It offers some great labeling tools. It helps us make sure we're sending the right product to the right client, every time. Plus, the live dashboard is fantastic for tracking shipments in real-time. The way it integrates with our inventory and shipping tools is smooth and quick.

Cons

We've been assigned a really dedicated team of experts. They've been amazing, always making sure everything goes smoothly and we don't run into any problems with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pascale

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
November 2024

Incredible shipping solution

Pros

It takes care of all our post-sales processes automatically, making everything run so much more smoothly. The customizable tracking portal and shopper management options are a real bonus. Honestly it's the best shipping tool I've ever used.

Cons

I've used it long enough to know it's really solid. Honestly nothing to complain about at all. It's been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10