
Shopper Approved Reviews
Total 18 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars89%
4
Stars11%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mikaela
Consumer Goods, 11-50 employees
Less than 6 months
“It is awesome
Pros
I really enjoy how simple Shopper Approved is to use. Also all the reviews are pretty useful.
Cons
To be honest I have not come across any issues with it. As it has been fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikaela
Consumer Goods, 11-50 employees
Less than 6 months
“awesome tool
Pros
I really love how easy it is to use. As all the reviews have proven really helpful for me.
Cons
To be honest I have not had any issues with it as it has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
emma
Staffing and Recruiting, 11-50 employees
Less than 6 months
“excellent service
Pros
It is really nice to see such positive reviews and high ratings from other businesses as it gives is extra confidence in this platform.
Cons
At times the layout is a bit tricky to navigate and feels a little clunky. However there is nothing major that I noticed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
emma
Staffing and Recruiting, 500+ employees
Less than 6 months
“Offers top-notch service
Pros
Well I really like reading all the reviews and ratings for other companies.
Cons
I find the layout a bit clunky and hard to navigate at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
AMBER
Consumer Goods, 11-50 employees
Less than 6 months
“Just amazing
Pros
Well I absolutely love everything Shopper Approved offers. In short evertthing about it is good.
Cons
I am a fan of all the feature it offers so this question does not really apply to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Facilities Services, 11-50 employees
Less than a year
“I absolutely love it!
Pros
I absolutely love everything Shopper Approved has to offer.
Cons
Overall I love all the features Shopper Approved offers so this question does not really apply to me. I am just filling the space.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“The best compared to others
Pros
I love how simple it is to use and the features for showing off my reviews are honestly awesome as they make everything look great.
Cons
No complaints at all as everything has been working well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Health, Wellness and Fitness, 51-100 employees
More than a year
“The best
Pros
Not only is it easy to use but I also love all the amazing features that let you showcase your reviews.
Cons
No complaints as everything has been working perfectly fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik
Consumer Services, 11-50 employees
Less than 6 months
“Works well for reviews but not as good for customers
Pros
This is a great tool for companies to gather customer reviews and submitting a review is a simple task too.
Cons
One thing that frustrates me is that they send multiple emails asking for reviews.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Erik
Consumer Services, 500+ employees
Less than 6 months
“Works great for reviews but customer experience could improve
Pros
It is a great tool for businesses to gather reviews from their customers and one thing I really like is that submitting a review is really simple.
Cons
It can be a bit annoying for many as they send multiple emails asking for a review.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Justin
Sporting Goods, 11-50 employees
Less than 6 months
“Awesome company to work with
Pros
Shopper Approved integration with Google channels is fantastic. Also customer service and support are among the best I have ever worked with.
Cons
I noticed that it is not possible to consolidate reviews for variant products under a parent product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
David
Retail, 11-50 employees
Less than 6 months
“Amazing at collecting feedback from customer
Pros
It is great because it makes gathering and displaying customer reviews easy helping to build trust with potential customers. Also it is simple to integrate into websites and it works smoothly to gather feedback from customers at various points. Also the dashboard is user-friendly and gives valuable insights into performance. Additionally it boosts our reviews visibility on search engines, driving more traffic and increasing sales.
Cons
So far I have not had any negative experiences with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Sporting Goods, 11-50 employees
More than a year
“A pleasure to work with this company
Pros
Syndicating to Google channels is a great feature. Plus the customer service and support are among the best I have ever worked with.
Cons
One thing I have noticed is that it is not possible to combine reviews for variant products into a parent product which is a kind of limitation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
David
Retail, 1-10 employees
Less than a year
“User-friendly!
Pros
Shopper Approved is the best because it makes gathering and displaying customer reviews pretty easily which builds trust with potential buyers. Also it is easy to add to websites and works seamlessly to collect feedback from customers at different stages. The dashboard is user friendly too and provides valuable data to track progress. Additionally it helps our reviews get noticed on search engines, driving more traffic and increasing sales.
Cons
So far I have not come across any negative aspects with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khalil
Retail, 11-50 employees
Less than 6 months
“Makes everything easier to use
Pros
Shopper Approved is awesome as the software works great, the team is also pretty helpful and overall I am really happy with the experience.
Cons
Nothing at all as we absolutely love using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Davy
Furniture, 11-50 employees
Less than 6 months
“Budget-friendly tool
Pros
It is an affordable way to manage reviews without cutting corners. Overall it offers a great value for the price.
Cons
There are limited options for dealing with negative reviews which I did not like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ekaterina
Retail, 11-50 employees
Less than 6 months
“Really good
Pros
I love working with Shopper Approved's knowledgeable and dedicated team especially Shelbi. The onboarding was seamless, the timeline was clear and the software is easy to use for both our business and customers.
Cons
It would be awesome if the software could detect review intent. As sometimes customers leave a fantastic review but accidentally rate it with three stars which can be inconvenient.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Ed
Retail, 11-50 employees
Less than 6 months
“Team and product both are just too good
Pros
Well I have been always been impressed with Shopper Approved. Also the product has continued to evolve and grow with ecommerce keeping up with the changes over time.
Cons
They are too kind and I have nothing much to share when it comes to cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10