Spree Commerce Reviews
Total 11 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars45%
3
Stars9%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Automotive, 500+ employees
Less than a year
“Solid tool”
Pros
I like the ability to search for orders by email or name and the option to view live carts. Also it is easy to send shipping labels and handle returns. Another great feature is the ability to merge customer accounts and easily update passwords.
Cons
One thing I noticed is that it can be a bit slow when searching for specific orders or emails especially when there are thousands of results to sift through.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Consumer Goods, 11-50 employees
“strong search function”
Pros
What I've noticed is that it covers a lot of the key storefront/admin basics and managing product details, setting up variants across different size/color combinations and handling shipping and related settings. On the buyer side, people can do the core cart and order actions without feeling like something essential is missing. The search setup is also pretty solid and filters are thorough and are pulled directly from the database so results match what's actually stored.
Cons
When it comes to customizing a store, it gets a bit heavy-handed. Personalizing the look and feel often requires rewriting many pages along with stylesheets. The database side can also be confusing since it isn't immediately clear how the schemas and data are structured. Also, the search relies on database performance so when the DB isn't performing well, search can suffer. Finally, this setup is mainly geared toward a single seller so if you want multiple sellers or more complex buyer actions, you'll likely need extra extensions.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Computer Software, 11-50 employees
“we rely on its checkout flow”
Pros
We run all of our website transactions on this. It's mainly the shopping cart and checkout flow we rely on. Customers can pay for products and then the funds get transferred to our accounts. We're only using it for standard eCommerce, not for wholesale so it fits our setup well. One of the biggest wins is how quickly we can get to payments once an order is placed.
Cons
It would be better if there were more search fields for data like phone numbers and addresses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 11-50 employees
“installation was really simple”
Pros
The interface feels simple to use and setup/install was simple on our devices. We also had room to customize things by using Spree plugins so the platform can be shaped around what we needed. On the admin side, it looks really solid and there's a nice, clean control panel and we can even adjust the admin design. Plus, it includes useful reporting where you can view product sales in chart form, along with plenty of charts to track performance.
Cons
Documentation could be more up to date and some of the available plugins/gems are outdated which makes a few integrations harder to use without extra effort.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 11-50 employees
“Responsive site”
Pros
It feels really flexible and the site design is responsive. It's also simple to customize both the code and the functionality without fighting the framework too much. On top of that it comes with most payment gateway options through the Spree Payment Gateway setup so you don't have to start from scratch. The documentation is easy to find right in the browser which speeds things up when you're trying to figure out the right configuration. Installation is also simple as you can get it running on your device without much trouble.
Cons
One downside is that some dependent gems can be outdated which means there are times you may not be able to use a particular gem as-is.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, 11-50 employees
“saves us a lot of time”
Pros
The development process doesn't end up costing as much money as other options and it also helps cut down the overall time required to get things moving.
Cons
Using it means we need to set up and maintain our own server to host the application.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
“reporting needs work”
Pros
This functions as a real shopping cart and can take credit cards and process payments. The sales list is easily visible too so it's simple to see individual transactions.
Cons
Even though individual sales are easy to view, sales reporting is hard to work with. Getting a clear overview of everything you've sold across the database isn't convenient either. On top of that setting up promotions like coupon codes feels complicated and the workflow really could be more user-friendly.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Financial Services, 11-50 employees
“daily workflow made simpler”
Pros
Spree has been a pretty easy program to work with in my day-to-day job and that consistency really helps when you're handling tasks back-to-back.
Cons
Nothing significant has come up so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 11-50 employees
“Clear documentation”
Pros
As both a developer and a user, I've found the storefront to be solid open-source ecommerce software and it's surprisingly affordable for businesses that want to launch an online store. The documentation is available on the website and clearly walks you through the best ways to integrate it with your existing applications. On top of that many key e-store features are already built in which makes it feel like a complete product right from the start.
Cons
That said, the documentation can be overwhelming and it takes a decent amount of training for the staff to get up to speed. Those training needs can translate into higher overall costs compared to other ecommerce solutions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
“API connects really well with our paywalled membership setup”
Pros
It's API connects really well with our paywalled membership setup. That integration has been especially useful because we can also use this as a stock indicator to keep track of how much inventory we've got left.
Cons
Documentation feels a bit tricky to track down and after you finally find it, it's not super simple to navigate. Even though there are plenty of strong features, they can be hard to locate if you're not technical enough to know exactly what to search for.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Information Technology and Services, 500+ employees
“customizable free ecommerce platform”
Pros
The free code approach for ecommerce is genuinely one of the best uses I've seen. We can modify the storefront and workflow to match what the client actually needs by bringing in a web developer and once that's done everything is set up the way we want.
Cons
That said, it does come with technical barriers and there's no real support to lean on if you get stuck.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
10