
Square Online Reviews
Total 11 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars18%
3
Stars36%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Damon
Telecommunications, 1-10 employees
More than a year
“Perfect but a little outdated
Pros
Nothing much but I guess it was one of the first methods for making secure POS sales.
Cons
I feel like the clunky interface made the back end process more confusing.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
7
Mikaela
Consumer Goods, 11-50 employees
Less than 6 months
“Too far, too good
Pros
Square Online is an amazing website builder. I love all the features and it is quite easy to use.
Cons
To be honest I have not had any issues with this tool. It is really user friendly and easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcus
Consumer Services, 11-50 employees
Less than a year
“Not bad but a lot of improvements are needed
Pros
It is great that customers can make payments while we are on the move and the system is overall very user friendly.
Cons
The Square app and card reader are not always reliable and tend to go down frequently which I think is very unfortunate.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
4
Zach
Sports, 1-10 employees
Less than 6 months
“Decent just not exceptional
Pros
Charging people for my camps was pretty easy which I like the most about it.
Cons
At times the fees felt a bit high for my liking.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Yasmin
Apparel & Fashion, 1-10 employees
Free Trial
“Quite a reliable tool
Pros
I like Square because it is really easy to use. Overall it is a pretty reliable tool.
Cons
I do not have anything negative to say.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Margaret
Arts and Crafts, 1-10 employees
Free Trial
“A great tool for beginners
Pros
The software is easy to use. It does the job well as promised. Overall it has met our expectations.
Cons
One thing I will say keep in mind that you have to pay a percentage of each transaction.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Stephen
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“An okay software
Pros
Transactions work pretty well for us when set up correctly.
Cons
The reports are not great as they seem to be designed by IT rather than accountants or bookkeepers. Also I noticed customer support is lacking when needed.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
2
Functionality
5
Alex
Food Production, 1-10 employees
Less than a year
“Making money made simple
Pros
We use Square for our company and it provides us with great facilities.
Cons
I noticed that the rate to transfer money can sometimes be quite high.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
9
Thomas
Arts and Crafts, 1-10 employees
Less than a year
“Incredible software
Pros
I love how user friendly it is and how it makes things so easy for both me and my customers.
Cons
Well I am not sure I can pinpoint anything specific.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandi
Consumer Goods, 1-10 employees
Less than a year
“From great to a letdown
Pros
Overall I really loved the mobile payment system I got as it is so easy to use.
Cons
I have not been able to log into my account after getting a new number.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
5
Kyle
Non-Profit Organization Management, 11-50 employees
Less than a year
“Simple to use
Pros
Square Online is really easy to use with quick setup times based on product/service offerings which makes it pretty user friendly.
Cons
The processing fees for Square Online transactions can add up over time which I think is pretty high.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8