Total 11 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

18%

3

Stars

36%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

D

Damon

Telecommunications, 1-10 employees

More than a year

3.0
May 2025

Perfect but a little outdated

Pros

Nothing much but I guess it was one of the first methods for making secure POS sales.

Cons

I feel like the clunky interface made the back end process more confusing.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

7

M

Mikaela

Consumer Goods, 11-50 employees

Less than 6 months

5.0
April 2025

Too far, too good

Pros

Square Online is an amazing website builder. I love all the features and it is quite easy to use.

Cons

To be honest I have not had any issues with this tool. It is really user friendly and easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marcus

Consumer Services, 11-50 employees

Less than a year

3.0
April 2025

Not bad but a lot of improvements are needed

Pros

It is great that customers can make payments while we are on the move and the system is overall very user friendly.

Cons

The Square app and card reader are not always reliable and tend to go down frequently which I think is very unfortunate.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

4

Z

Zach

Sports, 1-10 employees

Less than 6 months

4.0
April 2025

Decent just not exceptional

Pros

Charging people for my camps was pretty easy which I like the most about it.

Cons

At times the fees felt a bit high for my liking.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Y

Yasmin

Apparel & Fashion, 1-10 employees

Free Trial

4.0
March 2025

Quite a reliable tool

Pros

I like Square because it is really easy to use. Overall it is a pretty reliable tool.

Cons

I do not have anything negative to say.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Margaret

Arts and Crafts, 1-10 employees

Free Trial

5.0
March 2025

A great tool for beginners

Pros

The software is easy to use. It does the job well as promised. Overall it has met our expectations.

Cons

One thing I will say keep in mind that you have to pay a percentage of each transaction.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Stephen

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

3.0
March 2025

An okay software

Pros

Transactions work pretty well for us when set up correctly.

Cons

The reports are not great as they seem to be designed by IT rather than accountants or bookkeepers. Also I noticed customer support is lacking when needed.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

2

Functionality

5

A

Alex

Food Production, 1-10 employees

Less than a year

5.0
February 2025

Making money made simple

Pros

We use Square for our company and it provides us with great facilities.

Cons

I noticed that the rate to transfer money can sometimes be quite high.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

T

Thomas

Arts and Crafts, 1-10 employees

Less than a year

5.0
February 2025

Incredible software

Pros

I love how user friendly it is and how it makes things so easy for both me and my customers.

Cons

Well I am not sure I can pinpoint anything specific.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandi

Consumer Goods, 1-10 employees

Less than a year

3.0
February 2025

From great to a letdown

Pros

Overall I really loved the mobile payment system I got as it is so easy to use.

Cons

I have not been able to log into my account after getting a new number.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

5

K

Kyle

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
February 2025

Simple to use

Pros

Square Online is really easy to use with quick setup times based on product/service offerings which makes it pretty user friendly.

Cons

The processing fees for Square Online transactions can add up over time which I think is pretty high.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8