TrackStreet Reviews

“AMAZING tool!

Pros

This platform is user friendly and our senior client success manager is extremely helpful and attentive.

Cons

Only thing is that I can't add new products without contacting Trackstreet.

“Excellent customer service and data quality

Pros

It gives me instant data that I used to spend hours gathering on spreadsheets. Their customer service is excellent, they respond quickly and resolve any issues.

Cons

I have not found any downsides to using it.

“Very powerful and helpful solution

Pros

What I find most helpful about this is how easy it is to use and the many visual displays that show what is happening in the market for our products. Their customer service is also outstanding whenever I am unsure how something works in the program.

Cons

So far, I haven't encountered any negatives. Some features cost extra but that's fair because they save me a lot of work.

“So easy to use

Pros

The user friendly dashboards make it easy to navigate the website and the crawls reassure me that the data is always up to date.

Cons

I have enjoyed every part of this tool and have no comments at this time.

“Support for MAP enforcement

Pros

We have been using it for about three years and their support team is second to none. MAP enforcement can be tricky but their team has made it as seamless as possible. Recently our service rep, updated over 150 items and multiple email templates within a couple of days. Great work! I highly recommend them!

Cons

Earlier versions had some limits in reporting but recent updates fixed those and added more features.

“Loving it so far

Pros

There has been a great support which makes this tool pretty easy to use.

Cons

I'm new to it and don't have dislikes yet, just a few things I'm still figuring out.

“Amazing support team

Pros

My client success manager, is always ready to jump on calls the same day I ask for help and replies to all my emails quickly. Even when the issues aren't in his department, I trust him to take my concerns to the engineers and internal teams and keep me updated

Cons

This is a relatively new industry and the accuracy of tracking and data isn't always perfect. I understand the challenge with massive, fast changing data and the vastness of the internet but I hope to see improvements in tracking accuracy.

“Good MAP compliance software

Pros

They provide automated MAP and policy enforcement. Also they have a highly experienced team especially our current manager!

Cons

One suggestion I have is to create a master product report/dashboard that covers all brands.

“It helps us grow grow grow!

Pros

We have been working with Trackstreet for nearly 10 years and were one of the original customers on the MAP Monitoring platform. Partnering with Trackstreet has let our marketing team focus on growing the business while staying at the forefront of MAP Monitoring and brand enforcement. Their team keeps up with the latest trends, marketplaces and opportunities needed to support our brand strategy.

Cons

There is not much we dislike about Trackstreet or their team.

“Highly effective & efficient

Pros

It offers real time updates with easy navigation and quality information. Their partners are amazing to work with and respond quickly to meet our needs. Since launching with them, our brand has seen immediate success.

Cons

Organizing and updating violations efficiently can take time but the overall dashboard and ability to view violations work well.

“Very positive experience

Pros

I appreciate the support from my manager and the UI is very user friendly.

Cons

Sometimes it's hard to get in touch with violators.