Consumer Services, 1-10 employees
Less than 6 months
“Everyone should have it”
Pros
I like that they stay on top of operations and make life easier in the e-commerce world.
Cons
Well I simply love this tool as it meets all the requirements I had. So I have no complaints to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 51-100 employees
More than a year
“Simple to use”
Pros
We have used other platforms in the past but Vtex is by far the easiest to work with. So I highly recommend it to everyone. It is a must-try.
Cons
Honestly, everything has been great so far. So no cons to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Supermarkets, 500+ employees
More than a year
“grows with you”
Pros
Quite an excellent tool that is not only scalable but also offers the best customer service whenever we are in need.
Cons
Some aspects cannot be personalized and I feel like the multi-language management could be smoother.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Consumer Services, 11-50 employees
More than a year
“A user-friendly platform”
Pros
When it comes to making adjustments for managing our products the platform is very user friendly and allows you to get started right away without needing to be an expert. As they truly care about their clients.
Cons
Well when it comes to integrations with other platforms it falls a bit short but the tool does what's needed to provide effective service for digital commerce. So it is not something major that we worry about.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9