Total 5 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

0%

3

Stars

20%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Miranda

Retail, 51-100 employees

More than a year

3.0
February 2025

Perfect for syncing QuickBooks and Shopify

Pros

The support team is highly knowledgeable and always ensures a solution when we encounter an issue. So full marks to them.

Cons

Well the configuration process is very confusing. The options do not make sense and what we expect a setting to do often does not align with its actual function leaving us to contact support for assistance.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

9

Functionality

7

J

Jerry

Oil & Energy, 1-10 employees

Less than a year

5.0
August 2024

A huge time-saver

Pros

We were looking for an automated invoicing system to handle hundreds or thousands of invoices each month and this system does just that.

Cons

We ran into a few minor issues with the setup like errors but they were very few. When we did encounter them, we set up a meeting and they resolved everything immediately.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

joyce

Alternative Medicine, 1-10 employees

Less than a year

5.0
January 2024

Pretty awesome

Pros

It is overall very helpful as it connects our store to QuickBooks and I can easily find someone to assist me.

Cons

No complaints to mention as it works fine for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Sporting Goods, 11-50 employees

Less than a year

5.0
October 2023

Offers the best support

Pros

The tech support is simply the best when we need it especially with our customizations.

Cons

Everything is working smoothly so far for us with no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Retail, 1-10 employees

Less than 6 months

1.0
August 2023

My website wasn't compatible and they refused a refund

Pros

To be honest I did not like anything because it did not work at all.

Cons

The customer service representative was rude and did not assist me with a refund. A QuickBooks salesperson sold me the product but they would not stand behind it or refund me.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1