
Webgility Reviews
Total 5 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars0%
3
Stars20%
2
Stars0%
1
Stars20%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Miranda
Retail, 51-100 employees
More than a year
“Perfect for syncing QuickBooks and Shopify
Pros
The support team is highly knowledgeable and always ensures a solution when we encounter an issue. So full marks to them.
Cons
Well the configuration process is very confusing. The options do not make sense and what we expect a setting to do often does not align with its actual function leaving us to contact support for assistance.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
9
Functionality
7
Jerry
Oil & Energy, 1-10 employees
Less than a year
“A huge time-saver
Pros
We were looking for an automated invoicing system to handle hundreds or thousands of invoices each month and this system does just that.
Cons
We ran into a few minor issues with the setup like errors but they were very few. When we did encounter them, we set up a meeting and they resolved everything immediately.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
joyce
Alternative Medicine, 1-10 employees
Less than a year
“Pretty awesome
Pros
It is overall very helpful as it connects our store to QuickBooks and I can easily find someone to assist me.
Cons
No complaints to mention as it works fine for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Sporting Goods, 11-50 employees
Less than a year
“Offers the best support
Pros
The tech support is simply the best when we need it especially with our customizations.
Cons
Everything is working smoothly so far for us with no issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Retail, 1-10 employees
Less than 6 months
“My website wasn't compatible and they refused a refund
Pros
To be honest I did not like anything because it did not work at all.
Cons
The customer service representative was rude and did not assist me with a refund. A QuickBooks salesperson sold me the product but they would not stand behind it or refund me.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1