Total 30 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

7%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Saumil

Marketing and Advertising, 1-10 employees

More than a year

4.0
June 2020

Helps create a high tech website without any tech knowledge!

Pros

Its perfect for everyday online shopping needs without having to worry about coding. Most of the features are available for one cost.

Cons

I wish it had more flexibility with third party software or APIs, but overall, it's satisfactory and gets the job done.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

J

Jitendra

Food & Beverages, 11-50 employees

More than a year

4.0
June 2020

Reliable platform

Pros

I find it extremely reliable and it was also really easy to implement.

Cons

There are regular updates and new design options are added so nothing to complain about so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rohit

Apparel & Fashion, 1-10 employees

Less than 6 months

3.0
June 2020

Nothing extraordinary about Zencommerce

Pros

The software is super easy to use and really convenient for our workflow.

Cons

Customer support needs work. You have to follow up many times to get anything done.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

4

Functionality

7

S

Siddharaj

Accounting, 11-50 employees

Less than 6 months

4.0
June 2020

Professional Customer Service helped me throughout the process

Pros

We built our company website with the help of Zencommerce. The team understood our expectations from the start, and they finished the project well ahead of schedule. There was plenty of time for adjustments. The support team is super responsive and easy to work with. Highly recommend.

Cons

Typography and copywriting do have room for improvement but the rest is fine.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Akul

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
June 2020

Cost effective and user friendly

Pros

The drag and drop feature made it so easy to get started. Customer support gave me all the help I needed with setting up my website. The payment gateways made the transition super smooth.

Cons

A few more customization options would be useful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

V

VISHNU

Dairy, 1-10 employees

Free trial

5.0
June 2020

User friendly software

Pros

I'm happy with all the features and functions. Big thanks to the team.

Cons

I am quite impressed with the service and customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mangesh

Pharmaceuticals, 11-50 employees

More than a year

4.0
June 2020

Perfect for entrepreneurs

Pros

It's a one stop solution for everything. We've got payment gateways, accounting software, shipping integration, and marketing software all in one place. You don't need any coding knowledge to use it. Once the shop is set up, anyone with access can make changes instantly.

Cons

Customer support needs some improvement. A lot of reports are not downloadable, also there are issues with the API integrations for payment gateways, accounting software, and shipping. There is no way to add product videos. For basic SEO, I need outside help. The checkout process is also complicated with too many steps.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

6

R

Ravindra

Dairy, 1-10 employees

More than a year

5.0
May 2020

Worth the money

Pros

Customer support is really good. They've always been there to help me.

Cons

The technology is great but can be improved even more.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Sahil

Information Services, 11-50 employees

More than a year

5.0
May 2020

Most user friendly e-commerce solution out there!

Pros

The support staff is really well trained and the interface is easy to use. Plenty of options to customize it to my liking, and the YouTube channel explains everything really well. Definitely worth the money I pay.

Cons

I honestly don't have any complaints, it meets my business needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS

PANKAJ SINGH

Food & Beverages, 1-10 employees

Less than 6 months

5.0
May 2020

Effortless to manage

Pros

It makes it easy to manage your own e-commerce website, and they are always there to provide support when you need it.

Cons

Didn't find any downside, perfect for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10