
Zencommerce Reviews
Total 30 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars7%
2
Stars3%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Saumil
Marketing and Advertising, 1-10 employees
More than a year
“Helps create a high tech website without any tech knowledge!
Pros
Its perfect for everyday online shopping needs without having to worry about coding. Most of the features are available for one cost.
Cons
I wish it had more flexibility with third party software or APIs, but overall, it's satisfactory and gets the job done.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Jitendra
Food & Beverages, 11-50 employees
More than a year
“Reliable platform
Pros
I find it extremely reliable and it was also really easy to implement.
Cons
There are regular updates and new design options are added so nothing to complain about so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Rohit
Apparel & Fashion, 1-10 employees
Less than 6 months
“Nothing extraordinary about Zencommerce
Pros
The software is super easy to use and really convenient for our workflow.
Cons
Customer support needs work. You have to follow up many times to get anything done.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
4
Functionality
7
Siddharaj
Accounting, 11-50 employees
Less than 6 months
“Professional Customer Service helped me throughout the process
Pros
We built our company website with the help of Zencommerce. The team understood our expectations from the start, and they finished the project well ahead of schedule. There was plenty of time for adjustments. The support team is super responsive and easy to work with. Highly recommend.
Cons
Typography and copywriting do have room for improvement but the rest is fine.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Akul
Marketing and Advertising, 1-10 employees
Less than 6 months
“Cost effective and user friendly
Pros
The drag and drop feature made it so easy to get started. Customer support gave me all the help I needed with setting up my website. The payment gateways made the transition super smooth.
Cons
A few more customization options would be useful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
VISHNU
Dairy, 1-10 employees
Free trial
“User friendly software
Pros
I'm happy with all the features and functions. Big thanks to the team.
Cons
I am quite impressed with the service and customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mangesh
Pharmaceuticals, 11-50 employees
More than a year
“Perfect for entrepreneurs
Pros
It's a one stop solution for everything. We've got payment gateways, accounting software, shipping integration, and marketing software all in one place. You don't need any coding knowledge to use it. Once the shop is set up, anyone with access can make changes instantly.
Cons
Customer support needs some improvement. A lot of reports are not downloadable, also there are issues with the API integrations for payment gateways, accounting software, and shipping. There is no way to add product videos. For basic SEO, I need outside help. The checkout process is also complicated with too many steps.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
6
Ravindra
Dairy, 1-10 employees
More than a year
“Worth the money
Pros
Customer support is really good. They've always been there to help me.
Cons
The technology is great but can be improved even more.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Sahil
Information Services, 11-50 employees
More than a year
“Most user friendly e-commerce solution out there!
Pros
The support staff is really well trained and the interface is easy to use. Plenty of options to customize it to my liking, and the YouTube channel explains everything really well. Definitely worth the money I pay.
Cons
I honestly don't have any complaints, it meets my business needs perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
PANKAJ SINGH
Food & Beverages, 1-10 employees
Less than 6 months
“Effortless to manage
Pros
It makes it easy to manage your own e-commerce website, and they are always there to provide support when you need it.
Cons
Didn't find any downside, perfect for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10