Food & Beverages, 1-10 employees
Less than a year
“Overpriced and unprofessional. Avoid it”
Pros
Feels like my money was wasted, the app never works.
Cons
It did not justify the money spent on it. Wouldn't be using unprofessional services like these again.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Apparel & Fashion, 1-10 employees
More than a year
“Amazing customer service by Zencommerce!”
Pros
Great service and really polite staff. Highly recommended to anyone exploring options.
Cons
Everything's good, not many downsides. I wish them all the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“Well equipped”
Pros
Great for running an e-commerce business. It comes with a ton of apps and links to major service providers like payment gateways, shipping gateways, and financial services.
Cons
You have to learn all the steps to complete an order or create a shipment. It would be much easier if the system guided you through the next steps automatically.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
“Team of experts that meets all your business needs”
Pros
Zen Ecommerce has built some great e-commerce websites for us. They know how to create scalable, secure, and user friendly websites that can grow with our business. Their team has cooperated fully with us to meet our website needs.
Cons
They've been way better than most developers we've worked with. I'm happy with the results from the 4 websites we've done (both business and social). No complaints so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Free trial
“Best option in the market”
Pros
The service Zencommerce provides is not only easy to use but also affordable compared to other alternatives on the market.
Cons
I think the security features could use some improvement in the software industry as a whole.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Food & Beverages, 1-10 employees
Less than a year
“Ready to use software”
Pros
You just upload your products and start selling right away. Everything's readymade.
Cons
I think more themes would be cool, not enough options right now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Apparel & Fashion, 1-10 employees
More than a year
“Good software! But still waiting on my request”
Pros
Still waiting for the integration in my main business, hasn't happened yet.
Cons
The images aren't compressed to the right size, maybe in order to avoid the site getting slow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Great experience with support staff”
Pros
The customer support is excellent, they resolved all of my issues.
Cons
It slows down occasionally, probably because of heavy media loads.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Apparel & Fashion, 1-10 employees
Less than a year
“Ideal product for beginners”
Pros
For anyone getting started with an online business, this is the product! It covers everything you need to manage the entire business process at an affordable price. The software has all the key features to run an online business efficiently.
Cons
The product has limited features and scalability, and finds it hard to keep up with a growing business. I am unable to customize it for my specific needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Media Production, 1-10 employees
Free trial
“Amazing software and quick customer support”
Pros
So easy to use, and I got quick help from customer service.
Cons
Everything was perfect for me, no need to change anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Printing, 1-10 employees
Free trial
“A bit complicated”
Pros
I wanted it to be easier for someone without technical knowledge.
Cons
Its complicated for beginners. Window is hard to get the hang of at first.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Apparel & Fashion, 11-50 employees
Less than a year
“Easy to use app. Lovely experience!”
Pros
Its cost-effective and easy to use. The CRM and reporting tools are amazing.
Cons
The purchase basket process should be on a single page, I think its a design issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wholesale, 1-10 employees
Less than a year
“simple to use. Great in every aspect”
Pros
The ease of use is a highlight for this platform, also SEO is excellent, and the customer support is very professional.
Cons
The theme is a bit dull. Would love to see something more attractive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Food & Beverages, 1-10 employees
More than a year
“The most effective SaaS product! And not a burden on your pocket.”
Pros
Its really convenient to use, and has almost all the features you could expect from a small or medium sized ecommerce website. I can't think of anything it doesn't have. I also love their customer service. I've been using ZenCommerce for my chocolate website for over 3 years now.
Cons
I can't think of any issues. The product is amazing and customer care is brilliant. I wish them good luck.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Apparel & Fashion, 11-50 employees
Less than a year
“Very responsive and simple to use”
Pros
This software helped boost my sales by enabling me to market my products across India when I couldn't reach customers myself. The software is user friendly and the Zencommerce team is always there to help with any issues.
Cons
I cant figure out any drawbacks, really happy with the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 1-10 employees
Less than a year
“Most inexpensive and simple software for ecommerce in India”
Pros
I can easily drag and drop my products which makes my work so much quicker. It saves me a lot of time by not having me wait for multiple pages to load.
Cons
Nothing much to point out but it could definitely use more integrations with courier partners.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Apparel & Fashion, 101-500 employees
Less than a year
“Great experience overall!”
Pros
My whole experience of using it was great becaise it was really user friendly.
Cons
Runs on a limited variety of devices, could use more plugins so it could be used on all mobile phones.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Retail, 1-10 employees
More than a year
“Mediocre product with lackluster support”
Pros
It seemed simple at first, but as my needs grew, it couldn't keep up with them.
Cons
Very limited customization is available and the customer support is not responsive.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
3
Functionality
4
Business Supplies and Equipment, 1-10 employees
More than a year
“Incredibly well rounded software”
Pros
Has all the features I need, themes, taxation options and custom integrations.
Cons
I think billing and invoicing features can be improved further.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“Best company I have dealt with, professional customer service”
Pros
I had a really great experience and didnt have any problems.
Cons
No issues whatsoever, everything's fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10