
2nd Watch Reviews
Total 7 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ankur P.
Consultancy, 51-100 employees
“Great features and amazing apps
Pros
The standout feature of 2nd Watch is their cloud migration and management expertise, especially with AWS and Azure. Their commitment to ensuring business success through customer care is also impressive.
Cons
One downside of 2nd Watch is that some services are restricted for customers and the pricing for certain service packages is not very transparent.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Meghavati K.
QA Analysis, 500+ employees
“Loved the cloud migration feature
Pros
The cloud migration and optimization services are the top feature for me.
Cons
The pricing structure is a bit complex and can be hard to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Ravi Shankar s.
Software Engineering, 500+ employees
“Amazing customer service and amazing solution
Pros
Thanks to 2nd Watch's detailed analysis, we saved around 100k Euros on our application project by optimizing resource consumption. The customer service was great and they were quick to resolve issues.
Cons
For small business entrepreneurs, the pricing might feel a bit high compared to the services they offer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mahendra C.
Not Specified, 11-50 employees
“Assisted me in setting up AWS hosting for the site
Pros
Since I wasn't familiar with AWS, I sought help from the 2nd Watch team for hosting our website on the AWS platform. They were really helpful and made it easy for me to solve the problem.
Cons
I have no complaints about their service. They are very professional and thorough.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Satish J.
Sales, 51-100 employees
“A partner I can always rely on
Pros
I was impressed with their presales team, who took the time to fully understand the problem and submitted a clear and competitive proposal.
Cons
There are not any major dislikes with 2nd Watch although we did notice that the free versions are great but the enterprise versions are quite expensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hardik U.
System Engineering, 51-100 employees
“A data insights company our sales team swears by
Pros
With the cloud economics strategy, we are now saving hundreds of thousands annually thanks to 2nd Watch's Cloud FinOps.
Cons
Aside from the pricing, I don't have any other issues with 2nd Watch.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Dishant N.
System Administration, 500+ employees
“Exceptional service from 2nd watch
Pros
I helped my customer maximize their cloud resources without increasing costs, thanks to 2nd Watch's guidance.
Cons
Honestly, there's nothing to dislike about 2nd Watch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10