Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AP

Ankur P.

Consultancy, 51-100 employees

4.0
July 2024

Great features and amazing apps

Pros

The standout feature of 2nd Watch is their cloud migration and management expertise, especially with AWS and Azure. Their commitment to ensuring business success through customer care is also impressive.

Cons

One downside of 2nd Watch is that some services are restricted for customers and the pricing for certain service packages is not very transparent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MK

Meghavati K.

QA Analysis, 500+ employees

5.0
July 2024

Loved the cloud migration feature

Pros

The cloud migration and optimization services are the top feature for me.

Cons

The pricing structure is a bit complex and can be hard to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

RSS

Ravi Shankar s.

Software Engineering, 500+ employees

4.0
October 2023

Amazing customer service and amazing solution

Pros

Thanks to 2nd Watch's detailed analysis, we saved around 100k Euros on our application project by optimizing resource consumption. The customer service was great and they were quick to resolve issues.

Cons

For small business entrepreneurs, the pricing might feel a bit high compared to the services they offer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MC

Mahendra C.

Not Specified, 11-50 employees

5.0
October 2023

Assisted me in setting up AWS hosting for the site

Pros

Since I wasn't familiar with AWS, I sought help from the 2nd Watch team for hosting our website on the AWS platform. They were really helpful and made it easy for me to solve the problem.

Cons

I have no complaints about their service. They are very professional and thorough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Satish J.

Sales, 51-100 employees

5.0
October 2023

A partner I can always rely on

Pros

I was impressed with their presales team, who took the time to fully understand the problem and submitted a clear and competitive proposal.

Cons

There are not any major dislikes with 2nd Watch although we did notice that the free versions are great but the enterprise versions are quite expensive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HU

Hardik U.

System Engineering, 51-100 employees

5.0
October 2023

A data insights company our sales team swears by

Pros

With the cloud economics strategy, we are now saving hundreds of thousands annually thanks to 2nd Watch's Cloud FinOps.

Cons

Aside from the pricing, I don't have any other issues with 2nd Watch.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DN

Dishant N.

System Administration, 500+ employees

5.0
March 2023

Exceptional service from 2nd watch

Pros

I helped my customer maximize their cloud resources without increasing costs, thanks to 2nd Watch's guidance.

Cons

Honestly, there's nothing to dislike about 2nd Watch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10