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Accenture Consulting Services Reviews

Total 10 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

50%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AL

Achille L.

Enterprise, 500+ employees

4.0
September 2024

Innovative minds with impressive skills

Pros

One of the things I truly admire about them is their ability to scale up operations effortlessly while ensuring that the best talent is always available. It's not just about hiring people but having highly skilled professionals who understand the industry and bring value to every project. This makes working with them incredibly smooth, as they always have the right expertise on hand, no matter how big or small the task.

Cons

The prices can definitely be a bit on the higher side, which might be tough for some small businesses like mine to handle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AP

Ally P.

Mid-Market, 500+ employees

5.0
May 2024

Tailored cloud journey scheduling with Accenture

Pros

Accenture's cloud migration services completely transformed the way we operate. From the very beginning, they provided a highly personalized approach, making sure we were comfortable and informed throughout the entire process. Their team maintained constant communication which helped us stay on top of every step. What really stood out for me was the dedicated point of contact, which eliminated any confusion and kept everything streamlined. I expected a lot of challenges but to be honest, Accenture made the entire process so much easier than I ever thought possible.

Cons

Getting help through their online resources can be a bit hit or miss for me but honestly, the customer service team has always had my back and steps in fast when I need help. Migrating to the cloud was a total game-changer for my IT team, they no longer have to deal with server maintenance. Plus, the scalability and flexibility have made it super easy for my business to grow without any hiccups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Ranjeet M.

Mid-Market, 500+ employees

4.0
September 2023

Well-integrated for business needs

Pros

The work environment here is genuinely positive and I've felt that since day one. Their philosophy revolves around growing together and it's clear that they truly care about their employees. They ensure that everyone feels valued, whether through competitive salaries, strong support systems, or fostering a culture of collaboration. It's rare to find a company that takes care of employees across all departments but Accenture does a great job of making sure everyone is supported, no matter their role or level of experience.

Cons

Honestly, there's nothing I dislike. It's a great company that genuinely cares about both its clients and employees.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

JMG

John Mark G.

Enterprise, 500+ employees

4.0
September 2023

Good tool!

Pros

When it comes to SAP,It really stands out because they know exactly how to diagnose and fix even the most complex issues. I've seen them tackle problems that seemed almost impossible, yet they always manage to find solutions quickly and efficiently.

Cons

There's been some downtime here and there, which slows down the process when we're trying to close more complex deals. I'm hoping they'll work on reducing that in the future.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

NM

Naveed M.

Mid-Market, 500+ employees

4.0
September 2023

Easy to customized

Pros

What makes Accenture's consulting team exceptional is their deep industry knowledge. Every consultant takes the time to truly understand the customer's unique needs before suggesting solutions. They don't just offer generic advice, they tailor every recommendation to fit specific business goals, ensuring that clients achieve their desired outcomes. It's this level of dedication and expertise that makes working with them such a great experience.

Cons

Nothing too negative here. The reps I've worked with have been accurate and helpful but there's sometimes a bit of a delay when I ask questions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RR

Ragul R.

Data Scientist - Mobility Innovations, 11-50 employees

5.0
September 2023

Wonderful place to work and grow

Pros

Accenture has truly set a benchmark when it comes to diversity and inclusion. From leadership to day-to-day interactions, they create an environment where everyone feels valued, respected and empowered. It's not just about meeting quotas or ticking boxes; they genuinely embrace different backgrounds, perspectives and ideas, which leads to a richer, more innovative work culture.

Cons

There is definitely some micromanagement and I don't think that's a great thing for the overall team dynamic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Karishma S.

Human Resources Transformation Consultant - WFA, 500+ employees

3.0
September 2023

Outstanding experience

Pros

I've had an amazing experience with Accenture's HR consulting services. They're experts in everything HR-related, whether it's analyzing the current state of an organization or implementing new software solutions. The consultants are not only knowledgeable but also incredibly supportive throughout the process. Even though we only used their HR consulting services, I'm confident that they provide the same high level of expertise across all the other areas they cover. Their team's professionalism and insight left a lasting impression on me.

Cons

Some of the newer team members seem undertrained and don't know much about the product, which can make things tricky and adds to the cost when implementing the software or providing services.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

JMO

Jellie Mae O.

Junior Developer, 500+ employees

4.0
August 2023

Great start for fresh grads

Pros

One of the things I appreciate most about Accenture is the way they invest in their employees. The benefits they offer are fantastic, making sure that everyone feels taken care of. On top of that, their training programs are incredibly useful, providing employees with opportunities to learn, grow and develop new skills.

Cons

The starting salaries for fresh grads are pretty low. I think they could offer a more competitive compensation package, especially for new grads entering the workforce.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

NY

Neha Y.

Team Lead, 500+ employees

5.0
August 2023

Amazing support!

Pros

It has always impressed me with its innovative approach to work. They don't just follow trends, they create them. The workplace itself is a great environment, offering countless opportunities for learning and development.

Cons

I can't think of anything bad to say. They offer a range of insurance options like health, dental, vision and life insurance. Their work is unique and it's definitely a big plus for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW

Jeremiah W.

Professional Freelancer, 500+ employees

5.0
July 2023

Reliable and professional service

Pros

I've worked with many service providers but Accenture stands out in terms of professionalism and convenience. Every interaction I've had with them has been smooth and their team consistently delivers beyond expectations. Their high standards set them apart and they bring a level of quality that every company should aspire to. If you're looking for a service provider that truly values excellence, they're a great choice.

Cons

The cost can be a bit high but honestly, you get what you pay for, so it's definitely worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9