Total 12 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

8%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MA

Marcella Aida

Not Specified, N/A employees

3.0
September 2024

Communication slips affect overall satisfaction

Pros

Everything worked out fine in the end but the communication could have been improved. I found myself waiting for updates a few times when a quick message would have provided some helpful reassurance

Cons

As for my usage, I haven't found any other cons to mention.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

RB

Rich Bushell

Mid Market, N/A employees

5.0
September 2024

Amazing service with skilled and helpful team

Pros

This tool has been amazing for me. They really get what their customers need and deliver service that stands out. The team is skilled, helpful and always ready to handle questions or issues. I've been very impressed with the detail and professionalism they bring.

Cons

I personally haven't faced any problems worth adding here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BE

Brent Eldridge

Enterprise, N/A employees

5.0
September 2024

Positive experience so far!

Pros

Using this platform has been a very positive experience for us. The service and support they've given our organization have been excellent. Their team is quick to respond, knows their stuff and always finds a way to meet our needs.

Cons

Nothing else comes to mind when it comes to drawbacks from my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Thomas Morrison

Enterprise, N/A employees

5.0
September 2024

professional and responsive team

Pros

I got to work with this tool and honestly was impressed with how professional and sharp they were. The team stayed responsive, paid close attention to details and made sure all our needs were met. Based on my experience, I'd recommend them without hesitation.

Cons

I like everything about this tool and in my view it's great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VR

Vasudev Reddy

Mid Market, N/A employees

5.0
September 2023

outstanding service, skilled & committed team

Pros

service I've gotten from this platform has been outstanding. their team is skilled and committed to making sure customers are satisfied. they always show professionalism and handle any concerns right away.

Cons

i appreciate the exceptional service but i've noticed it often comes at a premium cost i have to consider.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

LG

Lj Garcia

Enterprise, N/A employees

5.0
September 2023

Top quality support with quick responses

Pros

Support from this tool has been top quality. We've been really impressed with their expertise and quick responses. They're truly committed to making sure we're happy and they don't consider a job done until every detail is taken care of.

Cons

For me, there aren't really any issues worth noting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Steven Sauza

Not Specified, N/A employees

5.0
September 2023

exceeded my expectations

Pros

not long ago, i worked with this platform and they delivered excellent service and strong support. the way they showed commitment to customer satisfaction really stood out.

Cons

everything worked smoothly in my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Ron Davis

Small Business, N/A employees

5.0
September 2023

Great service

Pros

I find this tool simply great. They know what their customers are looking for and deliver service that doesn't disappoint. Their team is talented, quick to help with questions and professional in the way they work. I've been impressed and would gladly recommend them.

Cons

I feel there's a heavy reliance on staff availability and when they're not around, I face delays.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

AH

Alison Hockenberry

Enterprise, N/A employees

5.0
September 2023

skilled and professional support

Pros

For me this platform is incredible. They truly understand what customers want and deliver service that's worth praising. Their team is skilled, supportive and quick to respond when something comes up. I've been really satisfied with their professionalism and attention to detail. I'd recommend them any day.

Cons

Their top notch service usually comes with higher fees which adds pressure to my budget.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

JE

James Ekhator

Not Specified, N/A employees

4.0
September 2023

Strong service and support with expertise

Pros

Recently I got the chance to work with this platform that delivered really good service and strong support. Their expertise stood out and the way they focused on customer satisfaction left a strong impression on me.

Cons

I've realized that even though the service is great, it doesn't always scale well for every situation I face.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RP

Ryan Potatotraincom

Enterprise, N/A employees

5.0
September 2023

Better than expected service!

Pros

I happened to work with this tool recently and the experience was better than I could've asked for. The service and support they gave were excellent and their knowledge clearly showed in the way they handled everything. They always pushed further to make sure we were satisfied.

Cons

This high level of support does mean there's a bit more of a learning curve upfront compared to more simplistic, out-of-the-box tools. You'll want to take advantage of their onboarding to get the most out of it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SV

Stacy Valentine

Mid Market, N/A employees

5.0
September 2023

goes the extra step for clients

Pros

This platform has shown us that they genuinely understand their clients. They've given our organization outstanding service and support and their team is both skilled and professional. They never hesitate to go the extra step to make sure we're covered and their quick responses have impressed us every time.

Cons

A trade-off of the high-quality output is a potentially longer delivery time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8