Total 14 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

21%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JQ

Jessie Q.

Mid-Market, 51-100 employees

5.0
October 2024

Expertise that revolutionizes the game! They're much more than just a trusted partner!

Pros

A8 goes beyond just solving problems!!! They are consultative and offer insights and best practices that have made our team stronger and streamlined operations. Their communication is fantastic, whether it's a one-off email, project updates or pre/post weekly spring communications. It always feels like they are "one step ahead" and fully invested in our success.

Cons

I just wish we had more opportunities to work with them! I have full trust in their team and their ability to deliver solutions for any client!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

4.0
September 2024

Top-notch service

Pros

They took the time to strategize with us, not just execute. They brought many ideas to the table and pushed back on certain items to ensure everything was set up correctly.

Cons

I'm not a fan of auto-renewals. We would love to continue with Aptitude 8, but had to cancel because we can't commit to another month 30 days in advance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BS

Ben S.

Mid-Market, 51-100 employees

5.0
September 2024

The best agency for HubSpot consulting

Pros

Their attention to detail, development resources and extensive HubSpot knowledge stand out.

Cons

There's not much to complain about. If I had to be critical, I'd say they tend to set aggressive timelines for projects but I have noticed that's common in the agency world.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jessica A.

Mid-Market, 51-100 employees

5.0
August 2024

We owe so much to them!

Pros

The team is knowledgeable and takes a true consulting approach. They ask questions to implement the best practice solutions. Their open communication, including weekly meetings, keeps us informed on the project status. They are friendly and fun to work with, too.

Cons

Honestly, there's nothing negative to mention. The experience has been great!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Leisure, Travel and Tourism, 11-50 employees

5.0
August 2024

Aptitude 8 delivered exceptional HubSpot solutions for scalable growth

Pros

They are easily accessible, knowledgeable and assisted with sales and account management playbooks used for onboarding. It really felt like they were an internal partner and they were quick to act.

Cons

The frustrations were more related to the CRM itself rather than Aptitude 8's ability to implement effective changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital and Health Care, 51-100 employees

4.0
August 2024

They helped us set up a complex sales function

Pros

Aptitude 8 was willing to think outside the box with us to meet our needs. We also worked with a bright and dedicated developer. They were flexible and worked through challenges we had around scoping and initial confusion on both sides. I appreciated how they came to the table with solutions and a willingness to collaborate.

Cons

There was some turnover among key contacts, which created a bit of inconsistency. Initially, our team didn't realize we were working under an open-ended contract instead of one based on deliverables, which led to needing to revisit and increase the project budget, a difficult situation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

ME

Maria E.

Small-Business, 11-50 employees

5.0
August 2024

It was a smooth experience working with Aptitude 8

Pros

They really know their stuff when it comes to RevOps and custom integrations, making the whole process super smooth. They were always available when we needed help, making us feel supported the entire time.

Cons

Everything went smoothly and we have no complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG

Michelle G.

Marketing, 51-100 employees

5.0
August 2024

The HubSpot partner agency you need

Pros

Aptitude 8 team is an absolute pleasure to work with. Everyone brings their best work to the table as if they were part of your internal team. Their onboarding and kickoff process sets all projects up for success and they always deliver on time, from campaign work to custom code. They're also proactive about suggesting better solutions when they see an opportunity for improvement. Overall I'd highly recommend working with them.

Cons

My experience with them has always been positive, so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA

Priya A.

Marketing, 51-100 employees

5.0
May 2024

Whenever it's HubSpot or marketing ops, they're my first call!

Pros

The team at Aptitude 8 is incredibly knowledgeable and thoughtful in their approach. They take the time to understand your current environment and future goals, creating a clear plan of action to get you where you need to go. They are not afraid to challenge you, and they're not intimidated if you challenge them! The end results are always better when working with them.

Cons

There's not much to dislike. They quickly address any challenges that come up during implementation and handle project scope creep with care. They are transparent about what they can and cannot deliver, so you never feel misled. They are always open to feedback and foster honest communication.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Mark P.

Founder, 11-50 employees

5.0
May 2024

Fantastic team- knowledgeable and quick

Pros

The whole team is solution-oriented and work quickly.

Cons

There's nothing negative to mention. Everything has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 51-100 employees

5.0
May 2024

Moving from Salesforce to HubSpot was easy

Pros

Aptitude 8 listens and asks the right questions to deliver results on time and on budget. They communicate well and set clear expectations. We would present ideas and challenges on how we wanted to further leverage HubSpot, and Aptitude 8 would listen, iterate with us, and bring in the experts to turn our concepts into solutions.

Cons

Our experience with them has been exceptional so I don't have any criticisms. Even when a delivery seemed to be delayed, they quickly gathered their team and got things back on track.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital and Health Care, N/A employees

5.0
May 2024

Wonderful team to work with

Pros

I truly appreciate the excellent teamwork and collaboration in understanding our goals.

Cons

I didn't experience any significant downsides working with them. There was some early turnover, which is always a challenge but they built a strong team to support us and we received top-notch service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DO

Dan O.

Not Specified, 51-100 employees

5.0
April 2024

It helped us scale our business

Pros

It does an amazing job of looking at how best to market and scale our business and then building solutions with that in mind. After helping tons of businesses grow, they know the quickest path for growth and layer in the systems to support it. This growth-focused approach is key to ultimately getting the returns we want from HubSpot and complementary solutions.

Cons

I don't have many complaints. They did go through a period of rapid growth, which led to some changes in our lead consultant but all of them were fantastic to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SD

Stephanie D.

Sales and Marketing, 11-50 employees

4.0
April 2024

Underwent a full HubSpot integration project with developer assistance

Pros

Our reps and the team were very responsive and knowledgeable.

Cons

We needed additional support because, after the launch, we encountered some ongoing integration issues and required updates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7