Total 5 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

60%

3

Stars

40%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

PS

Pranav S.

Enterprise, 500+ employees

4.0
January 2025

One of the best IT service providers

Pros

They all are highly professional and always stick to timelines and SLAs. Overall the service quality is one of the best I have ever experienced.

Cons

Sometimes, the team is spread across different time zones, making it tough for us to find a common time for meetings and follow-ups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

VM

Viral M.

Mid-Market, 500+ employees

4.0
November 2023

Happy with our choice

Pros

Atos is well-known for its services and has a strong skill set in the Cloud domain. They offer a wide range of solutions, making them a reliable choice for us.

Cons

Since it is a consulting company, my clients occasionally run into data security concerns.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

VU

Verified User

Information Technology and Services, 500+ employees

3.0
August 2023

Customer support needs improvements

Pros

They provide multiple support channels, making it easy for both our stakeholders and end users to reach out for help.

Cons

The main issue we have faced so far is the backlog of tickets piling up.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

4

Functionality

3

HG

Harshit G.

Enterprise, 500+ employees

4.0
August 2023

My thoughts as an employee!

Pros

The work environment is really friendly. The projects are good and if you perform well, there are plenty of onsite opportunities. The managers are supportive and the team structure works well.

Cons

Even though there are plenty of onsite projects, priority often goes to those who are close to the managers. Also, the project you are hired for is not always the one you end up working on.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

FK

Fazil K.

Information Technology Network Support, 500+ employees

3.0
August 2023

Was doing good, then goes downhill

Pros

It is a great partner for Public Cloud IT Transformation. The planning went smoothly and Cloudreach has been highly professional throughout. They provide top-tier resources with the right experience to align with our strategy, goals and objectives.

Cons

The vendor was skilled and most of the project was executed smoothly. But things didn't go as planned toward the end as it was all green until the last stretch, then suddenly turned amber.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5