Birlasoft Reviews

“Modernizing business through tech

Pros

I had a great experience using Birlasoft's Intellibridge solution for both web and mobile apps. The cloud and automation technology they use really make the experience easy and their customer support team is always super helpful whenever I need them.

Cons

So far, I haven't come across any issues with Birlasoft's offerings. Everything has been working smoothly for me.

“Great automation

Pros

The testing tools and utilities they offer are really handy. They've made automating manual tasks so much easier and saved us a lot of time.

Cons

The user interface for the testing suites and tools could use some improvements. It's not terrible but there's definitely room for enhancement.

“Really happy with Birlasoft's services

Pros

Partnering with Birlasoft was an amazing experience. Their team was fantastic! I worked with them on a digital transformation project with my previous employer and they provided top-notch support throughout the whole process.

Cons

Honestly, I don't have much to dislike about Birlasoft. It's been fantastic for me and met all my expectations.

“Truly creative approach

Pros

It's fantastic as a digital enterprise, creating an incredible customer experience. They really help businesses power up through digital transformation. Honestly, working with them has been awesome!

Cons

This is just my personal view but I believe businesses should constantly adapt to the market. Since the market is so dynamic, every company needs to be flexible. I've suggested this approach to Birlasoft as well.

“My favorite CRM tool ever

Pros

The experience was so user-friendly and the features are top-notch. Everything just works smoothly and it feels easy to use.

Cons

In my experience, it's the best tool I've used so far. No complaints at all!

“Highly suggest working with this partner

Pros

They're super efficient when it comes to meeting deadlines. They don't just act like a service provider, they feel more like a real partner and that makes a huge difference.

Cons

There were times when the team lacked strategic goal thinking, so some supervision was needed during implementation. Also, there were staffing issues due to team attrition, which affected things a bit.

“Perfect solution for enterprise needs

Pros

What I really appreciate is how they analyze different business domains and come up with customized solutions that solve specific problems holding back a company's growth. It's a real game-changer.

Cons

It is a huge player and I think smaller companies might not be their target audience. The product might not be as cost-effective for them and the annual subscription can be a bit pricey for smaller businesses.

“Fantastic teamwork with Salesforce & Microsoft

Pros

The consulting they offered around digital adoption made a huge impact on our organization. It was honestly a game-changer for us and I can't imagine where we'd be without it!

Cons

Honestly, I didn't face any issues. Everything went smoothly, from understanding our current tech stack to helping us see how a CRM could improve automation. Birlasoft was above par the entire way.