Candybox CRM Reviews

“They have been awesome salesforce partners

Pros

I've hired them twice now. They are an outstanding team with practical Salesforce professionals who truly understand the needs. Working with the team has accelerated my initiatives in 2024. Their focus and accessibility ensure they build solutions that meet the current business needs while also ensuring scalability for the future. I highly recommend them to any GTM leader looking to enhance their tech stack management.

Cons

There is not much to mention here. If there were any major concerns with the team, I wouldn't have hired them twice for two different organizations.

“Dependable, inventive, considerate, they have everything you need from a consultant!

Pros

The team is thoughtful and engaging, acting as great solution partners. Unlike other agencies, I never feel like I'm racing against the clock. They take the time to understand the processes behind the build and suggest solutions that align with my organization's goals and vision. During our Service Cloud implementation, they worked closely with each of the service teams to understand how they use their current CRM, how they wish they could use it, and how each team interacts with the others. Ultimately, their recommended solution was comprehensive and significantly improved communication and collaboration within the service organization, as well as between service and other Salesforce user groups like sales and finance.

Cons

There weren't any downsides to working with them. Despite having a limited budget and resources, with a few large projects on our plate, they worked with what we had and delivered a solution that fit our budget, met our timeline and exceeded our expectations.

“Remarkably alert and reliable team

Pros

Great responsiveness, quality work, attention to detail and proactive suggestions for improvements.

Cons

I really can't think of anything, they have been great.

“A top-tier partner and invaluable resource

Pros

The team has been fantastic to work with. I'm always impressed by the solutions they come up with and they have been collaborative partners in every aspect. I trust their input and suggestions because they have proven themselves to be best-in-class resources.

Cons

I don't have anything negative to say. They have all been wonderful to work with and I would gladly work with them again.

“Meticulous and comprehensive tool. Candybox is exceptional!

Pros

I have primarily worked with one person and he's been excellent. He not only solves every issue I bring to him but also explains everything in detail so I can make adjustments on my own.

Cons

They've been great. No complaints from my side.

“More than just consultants. They are insightful and resourceful collaborators

Pros

Their work is consistent and the team is very knowledgeable and responsive. They're also great people to work with, which makes even the more tedious projects enjoyable.

Cons

Nothing comes to mind because they've been great partners.

“Truly exceptional!

Pros

Team excels at troubleshooting and listening. They're great at taking into account long-term strategic goals while solving short-term problems.

Cons

I can't think of anything. The entire experience has been very positive.

“We had a fantastic experience working with candybox

Pros

Their responsiveness and consultative approach stand out.

Cons

I have no complaints about them.

“Highly skilled, patient and always ready to help

Pros

They are really responsive, helpful, knowledgeable, patient and overall great to collaborate with!

Cons

There is nothing to discuss because I haven't encountered anything I dislike so far. They've been amazing.