Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Staffing and Recruiting, 500+ employees

5.0
October 2024

Reliable!

Pros

I must say their online cloud support is very reliable and they always provide Microsoft licenses on time.

Cons

Some licenses ordered through Adobe were not delivered on time on the CDW site which causes issues for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Electrical/Electronic Manufacturing, 500+ employees

5.0
March 2024

Highly professional and offer fast service

Pros

The quality is simply the best and we have never faced any breakdowns. Plus, returns and replacements are fairly easy.

Cons

Certain brands from different vendors have long lead times, which is very frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SC

Shawn C.

Mid-Market, 500+ employees

5.0
September 2023

They are customer-focused

Pros

We have a dedicated sales rep, which is a huge plus. They are always available to answer questions, find the best solutions or offer different options.

Cons

CDW's offerings confuse us a bit at times. Vendor relationships change and there is no external notice when that happens.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9