
CDW Hardware Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Staffing and Recruiting, 500+ employees
“Reliable!
Pros
I must say their online cloud support is very reliable and they always provide Microsoft licenses on time.
Cons
Some licenses ordered through Adobe were not delivered on time on the CDW site which causes issues for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Electrical/Electronic Manufacturing, 500+ employees
“Highly professional and offer fast service
Pros
The quality is simply the best and we have never faced any breakdowns. Plus, returns and replacements are fairly easy.
Cons
Certain brands from different vendors have long lead times, which is very frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shawn C.
Mid-Market, 500+ employees
“They are customer-focused
Pros
We have a dedicated sales rep, which is a huge plus. They are always available to answer questions, find the best solutions or offer different options.
Cons
CDW's offerings confuse us a bit at times. Vendor relationships change and there is no external notice when that happens.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9