Total 8 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

63%

3

Stars

38%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

OPJ

Om prakash J.

Tax Consultant, 500+ employees

4.0
January 2024

Complete package for everything

Pros

I really appreciate how open, honest and timely they are with feedback about our processes and products. They always seem to come up with creative, out-of-the-box solutions to even the most complex problems.

Cons

Sometimes, I've had to explain the same issues and concerns to different experts and it can feel a bit repetitive. It would be great if they could keep a record of these discussions and work from that, especially when there are changes in the team.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

GP

ganesh P.

Mid-Market, 500+ employees

4.0
November 2023

Complete solution

Pros

They've been super helpful in providing the right resources to execute our plans and I value the input they offer along the way.

Cons

Honestly, there's nothing specific I dislike. My experience has been awesome so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Enterprise, 500+ employees

3.0
August 2023

Positive overall experience

Pros

The team is small but their hands-on management style really stands out. It made me and the client feel confident, well-informed and like we had all the info we needed to make solid decisions.

Cons

It would have been nice to see more data-driven, conclusive evidence when doing research for the client. But in the end the client was satisfied and that was the main goal for everyone.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

VU

Verified User

Small-Business, 11-50 employees

3.0
July 2022

Okay tool, nothing special

Pros

They're really open and transparent and I always felt like I was getting a lot of personal attention throughout the process.

Cons

The team is small and still gaining experience, so sometimes the quality of insights isn't as strong as it could be.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

PS

Pushpendra S.

Mid-Market, 500+ employees

3.0
July 2022

Good but needs improvements

Pros

I'm impressed with their data and analytics services. They make things simple and consistent for their clients and they really focus on the customer, providing global solutions that work.

Cons

The organization works well overall but there are a few development services where they could improve. For example, while their data and analytics services are top-notch, they could do more work in Android development.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

6

VU

Verified User

Small-Business, 11-50 employees

4.0
July 2022

Impressive results from their marketing

Pros

One of the things I love most is the friendly nature of their team. It makes working with them so much easier and enjoyable!

Cons

They don't work on Sundays, which is fine for me because I like to focus on my holidays and enjoy a long, relaxed discussion if needed!

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

VU

Verified User

Enterprise, 500+ employees

4.0
July 2022

Amazing product!

Pros

They have great people on their team. They provide knowledgeable and reliable resources that really help us carry out our strategy effectively.

Cons

Honestly, I can't think of anything I dislike. The people are great and I'd definitely recommend them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AT

AKHIL T.

Enterprise, 500+ employees

4.0
April 2022

Smooth integration

Pros

Centric Consulting really helped us gather valuable business insights for our SAP Integration tool, which gave us the confidence we needed to move forward with the project.

Cons

They're reliable when it comes to delivering services on time and are quick to notify us of any defects.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8