
Eviden Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Harshad
Cloud Devops, 11-50 employees
“Best cloud solutions with Cloudreach
Pros
One thing that stands out about Cloudreach's services is their swift response to requirements and solutions. While their support team was consistently available to answer questions, we found that they didn't always provide the depth of insight we needed. Their automation assistance was okay but it felt a bit generic and we still had to tackle a lot of the cloud complexities ourselves.
Cons
One downside is the complexity of cloud technology, which can be a bit challenging for users who aren't familiar with it. While CloudReach does offer support and guidance, there's still a learning curve when it comes to fully understanding and using their services effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Banking, 500+ employees
“It is the best cloud service provider
Pros
Although Cloudreach presented clear options and their benefits, it didn't quite help us in choosing the best long-term cloud platform. We still found ourselves second-guessing our decision and it wasn't as smooth as expected for the organization's future needs.
Cons
Most of their services are spot on, but I'd like to see CloudReach put more focus on customer response and building stronger relationships. It would definitely benefit both parties in the long run.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9