Total 8 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JP

Jose P.

Telecomunications, 500+ employees

5.0
November 2024

Consistent and reliable support whenever needed

Pros

They are very professional, highly knowledgeable, kind and always attentive to our needs.

Cons

I have no complaints about GBM Consulting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Comsumer Goods, 11-50 employees

5.0
July 2024

Highly skilled team offering a wide range of solutions

Pros

The people and organizational culture are open to change and highly adaptable to current challenges.

Cons

The formal procedures can sometimes take longer than expected when resolving issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 51-100 employees

5.0
September 2023

Service is good but could use some refinements

Pros

Skilled individuals with a strong understanding of security solutions.

Cons

Business proposals tend to take a bit of time to receive a response.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Architecture and Planning, 51-100 employees

5.0
August 2022

A leading technology partner with great expertise

Pros

When it comes to SAP partners, they are the best company to work with.

Cons

No concerns so far. GBM has a solid reputation in the industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GG

Gilberth G.

IT, 500+ employees

5.0
October 2021

Efficient operating system upgrades for IBM i

Pros

They exhibit great knowledge and excellent communication skills.

Cons

It would be great if they had tools to simplify repetitive tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AC

Alexander C.

Enterprise, 500+ employees

5.0
August 2021

A knowledgeable team with specialists in various fields

Pros

They've helped me with projects like installing AIX servers, setting up a new Storage Area Network (SAN), managing support contracts for Domino Servers and implementing software solutions like Web Application Servers and MQ. Their team is packed with specialists who have tons of knowledge in servers, IBM Tivoli and more.

Cons

The way they plan and schedule tasks can occasionally feel a bit sluggish.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AP

Armando P.

Enterprise, 500+ employees

5.0
April 2020

They are a strong and trustworthy company with great customer service

Pros

We've been working with this company for more than a decade, and they've consistently delivered excellent service. When it comes to serious projects, they're always one of our first choices. The business relationship with GBM has been outstanding over the years.

Cons

As of now, I have nothing negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Investment Banking, 500+ employees

5.0
January 2017

Fantastic company with a strong reputation

Pros

GBM has provided strong support for both hardware and software. They have assisted me with SAP related hardware and software support as an outsourcing company. They are reliable, responsible and always solve problems on time.

Cons

At times, there seems to be a lack of oversight with employees. I'm aware of a case where someone was supposed to be visiting clients but was actually engaged in other activities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8