GSI Inc Reviews

“Awesome company to partner with

Pros

They're always there to help and answer any questions I have. It feels like I have 24/7 support and I know they've got my back no matter what!

Cons

They've been really helpful. I always tell it like it is and honestly, I can't complain.

“Amazing support

Pros

What really stands out is their deep expertise and how personal their support is. The team takes the time to really understand what we need and the challenges we're facing, offering solutions that are customized not just one-size-fits-all. They're super responsive and proactive, which makes everything go smoothly. Whenever there's an issue, they're on it right away sometimes even before we notice anything!

Cons

One thing I'd say I don't love about GSI, Inc. is that sometimes their solutions take longer to implement than expected. The quality of their work is always top-notch but there are times when timelines get stretched, which can be frustrating when we're working on tight deadlines. It would be great if they could improve communication around delays and manage expectations a little more proactively.

“Valuable learning experience

Pros

GSI offer all-in-one solutions, from enterprise platforms to AI, cybersecurity and more. It's great to have everything we need in one place.

Cons

I haven't worked directly with the GSI team yet but I've learned about them through different channels and so far, all the feedback I've heard has been positive!

“fantastic service and super skilled,

Pros

The talent they've assigned to our SuiteCare team- Joseph Szmaja and Nathan Fiedler are absolutely fantastic.

Cons

No downsides at all. We regularly need their services and they always come through.

“Game changer

Pros

Their knowledge is incredible and they always know how to fix things when they come up. They also make sure I learn something new each time, which is really helpful.

Cons

We haven't identified any dislikes at this point.

“Fast and reliable service

Pros

They're super responsive and always seem to know exactly what we need. Their creative, out-of-the-box thinking helps us hit our goals quickly.

Cons

Working with developers can be a bit tricky sometimes due to time differences, connectivity issues and so on.

“Fantastic service and partnership

Pros

Working with GSI feels like a true partnership. They really understand our needs and always know how to support us.

Cons

Whenever we see areas where GSI can improve, we highlight it and they always take our feedback seriously.

“Superb service and helpful support

Pros

The service is fantastic, I've had great support all the way through!

Cons

Not much comes to my mind. Maybe they could look into finding ways to save on costs.