ICX Consulting Reviews

“Unmatched customer experience for marketing leaders

Pros

Imagineer is a consulting firm that focuses entirely on Customer Experience, which sets them apart for Marketing and Sales managers. Their follow up service is outstanding, and their methodology helps drive real sales results.

Cons

They currently do not offer their services in all states. Their main service areas are Florida, Texas, California, New York and four countries in LATAM.

“Well-executed strategies and business model optimization

Pros

Overall, they are a well-organized team that provides monthly monitoring, following the best practices of the Inbound methodology. Their support includes content creation, marketing strategy, and process automation, making their approach both structured and effective.

Cons

Their service is really good but they do not specialize in portals for human capital management within organizations.

“Helpful advice that made a real impact

Pros

The team is highly trained and knowledgeable in the industry. They offer excellent attention and follow-up, providing a comprehensive approach that includes omnichannel strategy, inbound marketing, process automation, HubSpot support, marketing strategy development and quick-win strategies.

Cons

This is not a large consulting firm so resources are not excessive. They operate as a niche company, focusing solely on customer experience rather than finance or other business areas.

“Superior service that exceeded expectations

Pros

The best part of working with Imagineer is the guidance they provide from start to finish. Their support helped us align efforts with our sales department and allow us to successfully achieve our SMART objectives throughout the year.

Cons

Managing an eCommerce business is not easy for a company like ours, but we have never disagreed with the excellent methodology they use in their strategy. We simply look forward to continuing our growth alongside such skilled professionals.

“Imagineer empowered my business with the right tools

Pros

Imagineer has been an invaluable support to our company. Since the initial consulting phase, we have improved process automation and increased conversions through their Inbound marketing strategies and the Export Portal they developed for us. They really are punctual, collaborative and always help us find the best solutions to any challenges we face.

Cons

I have no complaints. They have been responsible, reliable and always timely.