Total 11 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

45%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VU

Verified User

Enterprise, 51-100 employees

4.0
December 2023

Infosys implementation services

Pros

I really appreciate how they go above and beyond to deliver the best solutions. The team is super skilled and professional. They always stick to the SLAs, and I can trust them to be honest and operate with integrity.

Cons

Cost is definitely an important factor. But honestly, any company that delivers high-quality service will likely charge a premium for it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

RP

Ravi P.

Administrator, 11-50 employees

5.0
September 2023

Amazing solution

Pros

The team really knows their stuff. They understand the industry challenges and can customize solutions to meet specific needs. Project management is spot on, making sure everything's delivered on time and within budget. I can always count on Infosys to keep their promises.

Cons

They could improve a bit when it comes to providing more detailed documentation during implementation. Better documentation would help our internal teams understand the changes and solutions better, making the whole transition smoother.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

AM

AKHIL M.

Small-Business, 11-50 employees

5.0
September 2023

Top-notch service

Pros

The service is excellent! It really helped boost productivity on our end.

Cons

I don't have any complaints about the service. Everything's been really good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Enterprise, 500+ employees

4.0
August 2023

Best solution so far

Pros

From my experience, one of the best things about the company is how much they value diversity. It's really noticeable and makes a difference.

Cons

Nothing really stands out from my past experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

GV

Gaurav V.

Small-Business, 11-50 employees

5.0
August 2023

Talented team

Pros

Infosys has a lot of talented people and their compliance processes are top-notch. The implementation team is really well-organized too.

Cons

One thing I've noticed is the bureaucracy. There's a lot of process that doesn't seem to add much value and getting approvals for deviations can take time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VU

Verified User

Enterprise, 500+ employees

5.0
July 2023

SAP HCM services deployment

Pros

Their consulting division is huge, which is great because it gives clients an edge with their benchmarking practices. It's cost-effective and really helps businesses save time.

Cons

Nothing in particular comes to mind right now.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MS

Mohammad S.

Small-Business, 11-50 employees

5.0
July 2023

Amazing career opportunities

Pros

Infosys has an exceptional talent pool and the training and development resources are fantastic. They focus on their clients and their values are truly admirable.

Cons

It should consider increasing salaries for their employees. There's a huge pay gap between seniors and juniors, and that's why a lot of employees end up leaving.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

PR

Prakash R.

Enterprise, 500+ employees

5.0
July 2023

Great customer support

Pros

What stood out for me was the project management. It helped us stick to our agreed timeline for the project rollout. The support team was also super helpful and easy to work with.

Cons

I haven't faced any issues with the service so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Small-Business, 11-50 employees

4.0
July 2023

Leading IIS in the market

Pros

The communication was great! They kept in regular contact with us throughout the entire implementation process.

Cons

Honestly, I liked almost everything about IIS.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

MJ

Mohit J.

Mid-Market, 51-100 employees

4.0
January 2023

Quick implementation

Pros

I loved the automated scripts and predefined templates they provided. They saved a lot of time and effort.

Cons

I feel like the pricing could definitely be more competitive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Mid-Market, 51-100 employees

4.0
January 2023

Impressive implementation results

Pros

The mix of onshore and offshore resources worked perfectly for us. It made everything run smoothly.

Cons

The onshore principal-level consultants were a bit pricey.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8