Enterprise, 51-100 employees
“Infosys implementation services”
Pros
I really appreciate how they go above and beyond to deliver the best solutions. The team is super skilled and professional. They always stick to the SLAs, and I can trust them to be honest and operate with integrity.
Cons
Cost is definitely an important factor. But honestly, any company that delivers high-quality service will likely charge a premium for it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Administrator, 11-50 employees
“Amazing solution”
Pros
The team really knows their stuff. They understand the industry challenges and can customize solutions to meet specific needs. Project management is spot on, making sure everything's delivered on time and within budget. I can always count on Infosys to keep their promises.
Cons
They could improve a bit when it comes to providing more detailed documentation during implementation. Better documentation would help our internal teams understand the changes and solutions better, making the whole transition smoother.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Small-Business, 11-50 employees
“Top-notch service”
Pros
The service is excellent! It really helped boost productivity on our end.
Cons
I don't have any complaints about the service. Everything's been really good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Best solution so far”
Pros
From my experience, one of the best things about the company is how much they value diversity. It's really noticeable and makes a difference.
Cons
Nothing really stands out from my past experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Talented team”
Pros
Infosys has a lot of talented people and their compliance processes are top-notch. The implementation team is really well-organized too.
Cons
One thing I've noticed is the bureaucracy. There's a lot of process that doesn't seem to add much value and getting approvals for deviations can take time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“SAP HCM services deployment”
Pros
Their consulting division is huge, which is great because it gives clients an edge with their benchmarking practices. It's cost-effective and really helps businesses save time.
Cons
Nothing in particular comes to mind right now.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Amazing career opportunities”
Pros
Infosys has an exceptional talent pool and the training and development resources are fantastic. They focus on their clients and their values are truly admirable.
Cons
It should consider increasing salaries for their employees. There's a huge pay gap between seniors and juniors, and that's why a lot of employees end up leaving.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Enterprise, 500+ employees
“Great customer support”
Pros
What stood out for me was the project management. It helped us stick to our agreed timeline for the project rollout. The support team was also super helpful and easy to work with.
Cons
I haven't faced any issues with the service so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Leading IIS in the market”
Pros
The communication was great! They kept in regular contact with us throughout the entire implementation process.
Cons
Honestly, I liked almost everything about IIS.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 51-100 employees
“Quick implementation”
Pros
I loved the automated scripts and predefined templates they provided. They saved a lot of time and effort.
Cons
I feel like the pricing could definitely be more competitive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 51-100 employees
“Impressive implementation results”
Pros
The mix of onshore and offshore resources worked perfectly for us. It made everything run smoothly.
Cons
The onshore principal-level consultants were a bit pricey.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
