Inspirage

Inspirage Reviews

Total 3 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

33%

Satisfaction score

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

A
Anonymous

Mid Market, 51-100 employees

5.0

“quicker to bring out relevant info”

Pros

Newer tools like "Ask Klue" and "Insights" make it much faster for anyone to pull up relevant information in a concise way. They've been a huge win for our Sales team when they're traveling and they also help our Enablement team put together competitive content more efficiently.

Cons

As with most platforms, the value you get really depends on the information that gets added to it. We're always pushing the broader organization to contribute but in reality it often falls on just a small group of stakeholders to keep everything current.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

SKY
SHASHI KANT Y.

Small-Business, 11-50 employees

4.0

“Great for OTM Implementations”

Pros

The OTM consultants really knew their stuff. I found their project implementation process to be well-documented and they had a solid team with years of experience.

Cons

I honestly don't have any dislikes so far, they've been great in all areas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JT
Jean-Francois T.

Mid-Market, 500+ employees

1.0

“Bad experience”

Pros

Even though the project had its challenges, the consultants assigned to it were a lot of fun to work with.

Cons

There was a lack of project management that caused some issues. It started with a big delay in getting an integration consultant assigned to the project, which slowed things down and made the project take much longer than it should have. They didn't take the lead in scheduling design sessions and these sessions ended up never happening. Then, just two weeks before go-live, they came back asking for more hours to finish the work. This was a fixed-fee project and at no point in the previous months did they mention any risk of going over budget even though there were changes in scope that could have explained it. It felt like we were a bit held hostage by this especially since the final task was the last load to production.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2