Not Specified, 11-50 employees
“This is great salesforce solution for health care clinic”
Pros
Melonleaf really nails communication, staying proactive and using professional project management tools to ensure everything runs smoothly.
Cons
Overall it's been a great experience. They are quick with turnaround times, communicate well, and are always available for meetings. Honestly, I don't have anything negative to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Very pleasant and expert team”
Pros
We just message them with our requests and they handle everything. They are super organized and always set up discovery meetings when necessary, delivering projects on time and often a few days ahead of schedule.
Cons
Our industry can be a bit complex but if I had to point out one thing, it's that some products could have a bit more oversight from upper management before they ask us to review them internally. It is a small thing and not really a big deal but it might make things even smoother.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
“I cannot think of someone better than them”
Pros
Their approach to solving our needs was unique. Instead of just selling a service, they partnered with us to really enhance our experience with the platform. They helped us create custom KPI reports and dashboards that fit perfectly with how we work, all while being mindful of our budget. They laid out all the options, the pros and cons and the costs making us feel like they were a true extension of our team, not just a consultant.
Cons
I really can't think of anything I have disliked. They have done everything I could ask for and more. The team is always there when I need them, super supportive and if something needs to be done quickly, they get it done right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Their team is very responsive, alert, and reliable”
Pros
Melonleaf is reliable and responsible, always upbeat and just a joy to work with.
Cons
The only real challenge we have had is the time zone difference but it's not a huge issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Perfect salesforce setup for a medical clinic”
Pros
They have great communication, quick turnaround and always deliver on time. We were so impressed, we hired them again for the second phase of our platform. Their prices are really reasonable considering the quality of work.
Cons
Nothing to complain about right now. Everything has been great!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“They are the answer to any Salesforce related problems”
Pros
The customer service is top-notch !! 10/10. They go above and beyond for us.
Cons
I honestly don't have any complaints. They get the job done and if something's not right, they don't stop until it is fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
“Super supportive and helpful team”
Pros
They have a deep understanding of Salesforce and even with time zone differences, they're always responsive and available when we need them.
Cons
The time zone difference can be a bit tricky for us but honestly, they're so responsive that it's not even a big deal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10