NTT DATA Consulting Services Reviews

“Friendly and helpful support

Pros

The support is super easy to access and the guide helps me go through the system with no trouble at all. It really cuts down on wait time and makes everything quicker.

Cons

I've noticed that the turnaround time can be a bit slow sometimes and there's a bit of a language barrier now and then. Also, they aren't always available during critical hours, which can be frustrating when I need quick support.

“Amazing solution

Pros

Honestly, using NTT DATA for my organization has been a great experience. It's so easy to use and manage, totally user-friendly.

Cons

The pricing feels a bit high for NTT DATA Consulting Services. I really think it could be more affordable, which would make it easier to justify using them more often.

“process-driven, professional service

Pros

They really pay attention to every detail and are super process-driven. The whole service feels very professional and I can tell they know what they're doing when it comes to IT operations and handling service requests.

Cons

I can't really say I found anything to dislike. Every project I've worked on with them has gone smoothly and they've never negatively impacted anything I've been involved in.

“Excellent data strategy experience

Pros

The quality of their delivery is top-notch. Their team keeps in touch with us regularly, following up on everything and they make sure they understand exactly what we need. They really go the extra mile to make sure everything aligns with our goals and expectations.

Cons

I have no major concerns. The only thing is that it might be tough for companies or teams on a tight budget to hire NTT Consultancy. But, I guess that's pretty common with any consulting service, right?

“Expert team that delivers quickly

Pros

The team was incredibly professional and well-rounded. Everyone seemed knowledgeable and totally dedicated to delivering the best service. We always had quick turnaround times because they were so responsive.

Cons

I honestly can't think of anything to dislike. My experience with the NTT Data Consulting team has been great overall. They're super easy to work with, extremely helpful and they always provide great insights and structure.

“Relied on them during my ticketing role

Pros

Their ticketing service is really simple for end users. It's easy to submit and track issues, which makes the whole process smooth.

Cons

The UI is a little bland and there isn't a lot of customization. It would be great if they could make it more flexible or visually appealing.

“Good services

Pros

There's a lot I like about their services but if I had to pick, it would definitely be their application support and optimization, plus the implementation and integration services, they really shine in these areas.

Cons

I sometimes find the customer engagement and experience lacking, especially when it comes to the consulting services. I wish they were more interactive or responsive.

“Fantastic consulting with NTT Data

Pros

I used NTT DATA's consulting services for Salesforce Admin consulting and I was really impressed with their expertise and guidance throughout the process.

Cons

I do find it reliable, I can always count on getting answers for any new questions or challenges that come up with their consulting services.

“The best consulting services

Pros

I've used NTT DATA for Salesforce support in the company I worked with and they made everything run smoothly. I didn't have to worry about a thing.

Cons

They do great work. Reliable, knowledgeable experts who I can always depend on to deliver exactly what I need. I've never been let down by them.

“Worst experience I've ever had

Pros

NTT DATA provided Salesforce support for the company I used to work for and they were great at resolving issues and keeping everything on track.

Cons

There wasn't much I liked. They took way too long to resolve issues, which was super frustrating.