Peeklogic Reviews

“It's the right tool for Salesforce-to-NetSuite integration

Pros

Peeklogic helped us set up the connector by organizing the process, giving us a demo and showing us how to configure everything in NS. This made it much quicker to set up and launch the SF-to-NS connector.

Cons

There is nothing I dislike so far. The team is doing their job perfectly, and they're really responsive.

“Effortless and seamless experience

Pros

Setting up this was a breeze and the onboarding process went smoothly with no issues. I have to say, their support and technical teams are top-notch.

Cons

The user interface configuration can be a bit overwhelming at times.

“Quick, reliable and real-time Salesforce integration

Pros

The support team is super friendly and always ready to lend a hand.

Cons

I think it would be helpful to have more efficient documentation with sample configurations.

“An awesome integration tool

Pros

It's really easy to set up and use and the team is great at providing support when needed!

Cons

If you have multiple Jira instances that need to connect to the same Salesforce instance, you will need an additional managed package.

“It has our trust

Pros

Peeklogic has become a real extension of our team. Over the last year, their flexibility and ability to scale up when we need it has made them an essential part of helping us meet our goals.

Cons

The time zone difference with Peeklogic can make real-time collaboration harder, although they do try to adjust their workday to overlap with ours.

“Offers quick and effective problem solving solutions

Pros

Communication through Slack has been great and everything was delivered on time.

Cons

In the start, we were assigned the wrong project manager but this was resolved quickly.

“A fantastic tool that integrates flawlessly

Pros

Peeklogic's support has been great, quickly solving any questions we had.

Cons

Nothing specific stands out as a dislike at the moment.

“Quick and smooth implementation

Pros

They're easy to collaborate with and offer great pricing.

Cons

There's nothing to dislike�. they're a great team and very efficient.

“Our Trusted long-term Salesforce partner

Pros

The best part about working with this software is the dedicated developer who knows our Salesforce setup inside and out. This person quickly handles any issues and makes sure we get tailored solutions.

Cons

I have no complaints about it. Working with them has been great from start to finish, including the management, developers and project coordinators.

“Reliable solution for Salesforce challenges

Pros

Before implementing their solution, Peeklogic took the time to understand our needs. They went above and beyond to make sure everything was set up right, and they continue to be just as helpful.

Cons

I can't think of any negatives about Peeklogic. Their energy and commitment to excellence made the entire experience positive.

“It was great using peeklogic

Pros

They offer quick support and they're always there when we need them.

Cons

I'd probably just improve the developer's documentation a little.

“Effective support with quick turnaround times

Pros

The turnaround for support is quick and the features are easy to use.

Cons

Some communications need to come from a single user profile, so it can be unclear who posted what.

“An excellent company! Highly recommended!

Pros

I really appreciate how responsive and helpful the team is. They take feedback and turn it into action, which makes working with them enjoyable.

Cons

I can't think of anything to dislike. Documentation could be slightly better, but that's a small issue overall.

“It's really great

Pros

Even with different time zones, they've been great at replying quickly and getting everything done on time. Even though they work remotely, they're always friendly and welcoming.

Cons

Can't have anything negative to say about Peeklogic.

“Great team, always exceeding expectations

Pros

The developers working with us are always responsive to feedback and great at solving problems. We throw new challenges at them all the time and they handle it smoothly.

Cons

I really have no issues or complaints. While I was initially concerned about the time zone difference, I've found that the developers work around it and are available when needed.

“Excellent customer service team

Pros

The Peeklogic support team is easy to reach through Slack and always responds quickly. They're committed to helping us achieve our goals and even find creative solutions when needed.

Cons

Sometimes, when new features are released, the documentation isn't updated right away, leaving us unsure of how to use the new functionality. We end up needing to reach out to Support for clarification.

“Super helpful team

Pros

Just loved that they're always available and really want to help. Their customer service is fantastic and I feel confident anyone working with them will have a great experience.

Cons

Honestly they are great! They communicate very well and if they have an upcoming holiday, they let us know in advance so we can address all our needs before they take time off.

“Perfect connector for our needs

Pros

They have been super responsive about enhancing the connector to fit our needs. If we have any support questions, they're quick to assist and always happy to help.

Cons

We haven't experienced any downsides so far but I'd encourage them to keep the documentation for the Salesforce/Jira Connector up to date, as the tool changes rapidly. It'd be useful to know what new features are available for other clients so we can take advantage of them too.

“Wonderful experience with awesome support

Pros

The connector they provide is highly customizable, letting us sync fields that other solutions can't.

Cons

The high level of customization creates a large learning curve, but their support team is always there to help, even logging in to assist with setup.

“It is truly an exceptional app!

Pros

Their technical support team is awesome, always ready to dive in and tackle any questions or requests we have.

Cons

There are a few small suggestions that are still in the backlog.