SyncMatters Reviews

“Fulll marks! Highly recommended

Pros

Their professionalism and genuine desire to help always stood out to me.

Cons

There is nothing to dislike especially with the team handling things.

“Amazing customer service and quick response. We felt like we were top priority!

Pros

The Data2CRM tool is super convenient, it is quick, easy and hassle-free. The customer service is the best!

Cons

I had no issues with the product or working with this team. Everything went smoothly.

“Loved working with Lucy and her team!

Pros

Our rep and her team did a great job mapping our existing fields, which helped clean up the data during the migration instead of after. That saved us a ton of time and effort. They also managed to migrate activities and other key information, which was a huge relief for our sales team.

Cons

While the messy data in our source system was not thier fault, they were very accommodating. We managed to migrate enough useful information and they provided all the source data for reference so we could finally move on from the old system.

“Saved me from major headaches, migration was a success

Pros

I liked that it let me manually match the incoming fields to the source fields. Once everything was set up, the migration went through without any issues.

Cons

The only thing I wish was different is that there was no weekend availability in case I had questions. I understand that everyone needs their time off, so it was not a big deal.

“Reliable CRM migration tool with top-tier service

Pros

I'm really glad the service was excellent and solved all the problems we ran into.

Cons

The migration took a while but in the end, we got it sorted out.

“Exceptional support from start to finish!

Pros

Our representatives were incredibly helpful throughout the process. When we had to restart the migration due to an error on our end, they stepped in right away and guided us through it. Even after that, they were super quick to respond and always helpful. Easily one of the best customer service experiences I've had.

Cons

Honestly, there was nothing I disliked about the process.

“Made switching platforms a breeze

Pros

Thier representative helped fix post-migration errors for us, which made things so much easier.

Cons

Any issues we had were with the CRMs and not Trujay.

“Smooth and effortless transition

Pros

Lucy H. deserves high praise! She made the entire process smooth and stress-free. It's clear they've got a solid system in place to make these tricky transitions easy for their clients.

Cons

I cannot think of anything that gave me trouble. Everything went well.