Education Management, 51-100 employees
“Fulll marks! Highly recommended”
Pros
Their professionalism and genuine desire to help always stood out to me.
Cons
There is nothing to dislike especially with the team handling things.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sales, 500+ employees
“Amazing customer service and quick response. We felt like we were top priority!”
Pros
The Data2CRM tool is super convenient, it is quick, easy and hassle-free. The customer service is the best!
Cons
I had no issues with the product or working with this team. Everything went smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Loved working with Lucy and her team!”
Pros
Our rep and her team did a great job mapping our existing fields, which helped clean up the data during the migration instead of after. That saved us a ton of time and effort. They also managed to migrate activities and other key information, which was a huge relief for our sales team.
Cons
While the messy data in our source system was not thier fault, they were very accommodating. We managed to migrate enough useful information and they provided all the source data for reference so we could finally move on from the old system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
“Saved me from major headaches, migration was a success”
Pros
I liked that it let me manually match the incoming fields to the source fields. Once everything was set up, the migration went through without any issues.
Cons
The only thing I wish was different is that there was no weekend availability in case I had questions. I understand that everyone needs their time off, so it was not a big deal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Managing, 11-50 employees
“Reliable CRM migration tool with top-tier service”
Pros
I'm really glad the service was excellent and solved all the problems we ran into.
Cons
The migration took a while but in the end, we got it sorted out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Exceptional support from start to finish!”
Pros
Our representatives were incredibly helpful throughout the process. When we had to restart the migration due to an error on our end, they stepped in right away and guided us through it. Even after that, they were super quick to respond and always helpful. Easily one of the best customer service experiences I've had.
Cons
Honestly, there was nothing I disliked about the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Made switching platforms a breeze”
Pros
Thier representative helped fix post-migration errors for us, which made things so much easier.
Cons
Any issues we had were with the CRMs and not Trujay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
President, 11-50 employees
“Smooth and effortless transition”
Pros
Lucy H. deserves high praise! She made the entire process smooth and stress-free. It's clear they've got a solid system in place to make these tricky transitions easy for their clients.
Cons
I cannot think of anything that gave me trouble. Everything went well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
