
T-Systems Consulting Reviews
Total 13 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars46%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Arvind S.
IT, 51-100 employees
“A trusted partner for seamless cooperation
Pros
The staff has great technical knowledge and a helpful, understanding attitude.
Cons
My experience has been great so far. However, they could work on speeding up project or product delivery by setting shorter deadlines.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Varshank P.
Progammer analysis, 11-50 employees
“T-Systems: A top choice for ICT needs
Pros
T-Systems is a reliable and supportive IT service provider. They offer a wide range of services, including IT infrastructure, cloud solutions, managed hosting and security. Their 24/7 customer service team is always available, making it easy to get help whenever needed. They also provide in depth IT consulting and project management services to help businesses maximize their IT investments.
Cons
One area that could improve is customer service. Responses to inquiries are sometimes delayed, and answers aren't always clear. Their representatives don't always have the technical expertise needed to resolve more complex issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anthony B.
IT, 51-100 employees
“top-tier cloud service provider
Pros
They ensure data is stored securely by encrypting it with security keys, preventing unauthorized access. There are multiple pricing options that make signing up simple. Configuration was super easy, and their support team is outstanding.
Cons
The biggest drawback is speed. Uploading and downloading data can sometimes be slow. We usually avoid storing larger files because we don't want to deal with long wait times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Debnath B.
Education, 11-50 employees
“Innovative and reliable operations service provider
Pros
They help drive digitalization by providing essential building blocks for businesses.
Cons
It's not widely known among the general public and is mostly used within industries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Siddhant J.
IT, 500+ employees
“User-friendly networking solution for IT enterprises
Pros
Best part of T-Systems is how easy it is to navigate. It offers highly scalable solutions with great performance. The team is incredibly supportive and technically skilled, making communication smooth within the organization.
Cons
As of now, I don't have any complaints about T-Systems. If you run into an issue, their support team is always there to help, which is exactly what you need from a vendor.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Computer Software, 500+ employees
“Great team to work with
Pros
What sets TSystems apart is its people. The management team is excellent and from what I've heard, managers and HR are very approachable. There are also plenty of onsite opportunities.
Cons
Sometimes, projects don't progress as smoothly as expected and there are a lot of excuses along the way. But honestly, this probably happens everywhere so I wouldn't say it's a major issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Abhishek S.
Senior Assiocate, 11-50 employees
“A simple yet powerful tool for digital transformation
Pros
Security, reliability, cloud integration and digital transformation are the key highlights of T-Systems. I think expanding on these aspects even further would make their services even better.
Cons
Support and pricing are two areas that could be improved. If they worked on these aspects, T-Systems could truly offer a more complete solution.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Financial Services, 500+ employees
“Enterprise-focused network infrastructure with great reliability
Pros
The product offers great features and functionality.
Cons
I think stronger integration with enterprise IT and security stacks would be a great improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Computer and Network Security, 11-50 employees
“Had a fantastic experience using it
Pros
Their team is always willing to assist and they ensure fast service delivery.
Cons
Nothing to complain about. I wouldn't change a thing about the quality of their service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Telecommunications, 51-100 employees
“High quality service that meets expectations
Pros
Excellent connectivity, strong performance, easy to use and provides a safe and smooth browsing experience.
Cons
I'm really happy with this product. No issues at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Telecommunications, 51-100 employees
“Outstanding quality at the most reasonable price
Pros
I love the high performance, stability and outstanding technical support this platform offers.
Cons
I think it's a fantastic platform. I have had no problems using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Content Management, 11-50 employees
“Efficient communication software with great reliability
Pros
T-Systems has made real time IT services and communication much easier. Their software has improved project management within the organization and whenever you need help, their customer service is quick to respond.
Cons
It can slow down when the network connection is weak, but this isn't a big issue since switching to a stronger network usually solves it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Proby
IT, 500+ employees
“Exceptional grasp of business processes backed by technological expertise
Pros
Their project management is exceptional. They truly understand customer needs and always provide well-thought-out technological solutions. If their team doesn't have an answer on the spot, they bring in an expert to provide a detailed explanation.
Cons
There were some language barriers with international project managers, but we worked through them. In the end, the final deliverables were completed on time and within budget.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8