T-Systems Consulting

T-Systems Consulting Reviews

Total 13 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

46%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AS

Arvind S.

IT, 51-100 employees

5.0
September 2023

A trusted partner for seamless cooperation

Pros

The staff has great technical knowledge and a helpful, understanding attitude.

Cons

My experience has been great so far. However, they could work on speeding up project or product delivery by setting shorter deadlines.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VP

Varshank P.

Progammer analysis, 11-50 employees

5.0
December 2022

T-Systems: A top choice for ICT needs

Pros

T-Systems is a reliable and supportive IT service provider. They offer a wide range of services, including IT infrastructure, cloud solutions, managed hosting and security. Their 24/7 customer service team is always available, making it easy to get help whenever needed. They also provide in depth IT consulting and project management services to help businesses maximize their IT investments.

Cons

One area that could improve is customer service. Responses to inquiries are sometimes delayed, and answers aren't always clear. Their representatives don't always have the technical expertise needed to resolve more complex issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AB

Anthony B.

IT, 51-100 employees

4.0
December 2022

top-tier cloud service provider

Pros

They ensure data is stored securely by encrypting it with security keys, preventing unauthorized access. There are multiple pricing options that make signing up simple. Configuration was super easy, and their support team is outstanding.

Cons

The biggest drawback is speed. Uploading and downloading data can sometimes be slow. We usually avoid storing larger files because we don't want to deal with long wait times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DB

Debnath B.

Education, 11-50 employees

5.0
December 2022

Innovative and reliable operations service provider

Pros

They help drive digitalization by providing essential building blocks for businesses.

Cons

It's not widely known among the general public and is mostly used within industries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Siddhant J.

IT, 500+ employees

4.0
November 2022

User-friendly networking solution for IT enterprises

Pros

Best part of T-Systems is how easy it is to navigate. It offers highly scalable solutions with great performance. The team is incredibly supportive and technically skilled, making communication smooth within the organization.

Cons

As of now, I don't have any complaints about T-Systems. If you run into an issue, their support team is always there to help, which is exactly what you need from a vendor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Computer Software, 500+ employees

4.0
August 2022

Great team to work with

Pros

What sets TSystems apart is its people. The management team is excellent and from what I've heard, managers and HR are very approachable. There are also plenty of onsite opportunities.

Cons

Sometimes, projects don't progress as smoothly as expected and there are a lot of excuses along the way. But honestly, this probably happens everywhere so I wouldn't say it's a major issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AS

Abhishek S.

Senior Assiocate, 11-50 employees

4.0
May 2022

A simple yet powerful tool for digital transformation

Pros

Security, reliability, cloud integration and digital transformation are the key highlights of T-Systems. I think expanding on these aspects even further would make their services even better.

Cons

Support and pricing are two areas that could be improved. If they worked on these aspects, T-Systems could truly offer a more complete solution.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Financial Services, 500+ employees

5.0
April 2022

Enterprise-focused network infrastructure with great reliability

Pros

The product offers great features and functionality.

Cons

I think stronger integration with enterprise IT and security stacks would be a great improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer and Network Security, 11-50 employees

5.0
October 2019

Had a fantastic experience using it

Pros

Their team is always willing to assist and they ensure fast service delivery.

Cons

Nothing to complain about. I wouldn't change a thing about the quality of their service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Telecommunications, 51-100 employees

5.0
May 2019

High quality service that meets expectations

Pros

Excellent connectivity, strong performance, easy to use and provides a safe and smooth browsing experience.

Cons

I'm really happy with this product. No issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Telecommunications, 51-100 employees

5.0
May 2019

Outstanding quality at the most reasonable price

Pros

I love the high performance, stability and outstanding technical support this platform offers.

Cons

I think it's a fantastic platform. I have had no problems using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julia

Content Management, 11-50 employees

4.0
March 2019

Efficient communication software with great reliability

Pros

T-Systems has made real time IT services and communication much easier. Their software has improved project management within the organization and whenever you need help, their customer service is quick to respond.

Cons

It can slow down when the network connection is weak, but this isn't a big issue since switching to a stronger network usually solves it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Proby

IT, 500+ employees

4.0
February 2017

Exceptional grasp of business processes backed by technological expertise

Pros

Their project management is exceptional. They truly understand customer needs and always provide well-thought-out technological solutions. If their team doesn't have an answer on the spot, they bring in an expert to provide a detailed explanation.

Cons

There were some language barriers with international project managers, but we worked through them. In the end, the final deliverables were completed on time and within budget.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8