
Tata Consultancy Services Reviews
Total 6 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars33%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Abdul R.
Microsoft Dynamics Consultant, 11-50 employees
“Excellent global IT solutions
Pros
I've been really impressed by their expertise in the latest tech. Their global reach is solid and they have a great delivery model. Plus, their customer service and support are top-notch!
Cons
Pricing can definitely be a concern if you're a startup or a small business. Onboarding also takes a while sometimes because of all the steps involved, which can feel like it drags on.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Mid-Market, 51-100 employees
“All-in-one solution
Pros
I think it's great because it's affordable and they're really good at solving problems both online and offline. I've had a pretty smooth experience overall.
Cons
TCS is huge and because of all the hierarchies, things can move pretty slowly. Also, when they try to cut costs, the services don't always feel as vibrant or up-to-date as I'd like.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ritesh J.
Enterprise, 500+ employees
“Overall good consultancy
Pros
Their approach to methodology, strategy and execution is way better than other service providers I've worked with. I definitely see a big difference in how they handle things.
Cons
I really think TCS could use agile methodologies more for project execution. It would definitely help speed up processes and make things more flexible overall.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Jitendra Bhilala 1.
Enterprise, 500+ employees
“Great experience working with TCS
Pros
Tata Consultancy Services (TCS) is one of the top IT services providers that really helps businesses adapt and succeed in today's digital world. They offer alot of services and solutions that help companies innovate and improve. They also have specific solutions for different industries like banking, healthcare, retail and more. With offices and data centers in over 40 countries, TCS has the infrastructure and professionals to deliver reliable, customized IT services to meet each client's needs.
Cons
It's one of the biggest IT services companies around, offering everything from software development to consulting. But, it does have its downsides. While you get cost savings and access to a global talent pool, the size and bureaucracy can make working with them a bit of a headache. Sometimes it feels like you're just another number in a massive system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Enterprise, 500+ employees
“Top-tier services
Pros
The team has a really strong skill set and they go the extra mile to help resolve any issues that come up. It's great knowing I can count on them.
Cons
I've found that the offshore resources aren't always as skilled when it comes to managing issues. Plus, coordinating between the offshore and onshore teams can be a real challenge. It doesn't always go as smoothly as expected.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Verified User
Enterprise, 500+ employees
“smooth and reliable service
Pros
What I like most about TCS is how simple and easy-to-understand their services are. Their customer support is really what stands out for me. They make it easy to integrate and get things up and running.
Cons
The biggest downside for me is how many features and plans they offer. It makes the whole service feel pretty complicated and it takes a lot of time to fully understand everything they provide.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10