Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CP

Chris P.

Mid-Market, 500+ employees

5.0
January 2025

Focused & efficient support

Pros

They're super quick to understand any new SCA needs I have. I get really good advice on the best practices and how I can prioritize my development costs to get the best return on investment.

Cons

Honestly, I can't think of many problems. They're not the cheapest agency out there but I do feel like they provide really strong value for the price.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW

Billy W.

Small-Business, 11-50 employees

5.0
December 2024

Top-tier partner

Pros

They always respond on time and I've found the quality of their work to be top-notch.

Cons

The time zone difference has been a bit of a challenge in the past but it's a small issue compared to all the benefits they bring to our business.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

SC

Susan C.

Small-Business, 11-50 employees

5.0
December 2024

Tavano has been fantastic

Pros

What stands out is how attentive they are, always willing to help and teach and super patient. Their reporting is clear and they really know their stuff. They're genuinely invested in what we do.

Cons

The only area we felt was lacking was on the email side.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

DY

David Y.

Mid-Market, 500+ employees

4.0
November 2024

Go-to growth experts for NetSuite companies

Pros

The Tavano Team's response times and strategic execution show just how well they sync with our team. Whenever our business needs change, they adapt super quickly and make the right decisions. Having a marketing partner who allows us to make last-minute changes that align with our goals is such a huge benefit.

Cons

I never would have found them without doing some deep research. I'm sharing this review to help give them more brand visibility for the great work they do every day. If I'd known about Tavano three years ago, it would've saved me from wasting time on marketing efforts that weren't effective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

CA

Chico A.

Small-Business, 11-50 employees

5.0
July 2023

Trusted partner

Pros

They do an awesome job providing KPI stats to track their performance. They always respond quickly to our needs and they're really skilled, experienced and knowledgeable. I can always reach the Tavano Team through Slack or email and they never leave me waiting long for solutions.

Cons

Sometimes it feels like the Tavano Team gets a bit frustrated with the numerous tasks and procedures they have to work through to resolve things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RR

Reza R.

Mid-Market, 500+ employees

5.0
June 2023

Fantastic company with loads of experience

Pros

The best part? Their response time is lightning-fast and they've got tons of experienced engineers who can step in for different situations. Because of that, they're usually able to fix problems quickly.

Cons

There are times when we have to go back and forth in emails to clarify exactly what we need, which can make it a bit tricky to explain things from a business perspective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AT

Andrew T.

Small-Business, 11-50 employees

4.0
June 2023

Exceeds my expectations

Pros

Tavano is super helpful, friendly and really competent. They'll go above and beyond to get a project done.

Cons

Not cheap, but we've found that the cost is definitely worth it for the value they provide.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

RE

Ryan E.

Mid-Market, 500+ employees

5.0
December 2022

Excellent, customized service!

Pros

Their support team is always on it, responding quickly and I have an awesome working relationship with them. They always know how to fix any problem that comes up.

Cons

Right now, there's honestly nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

Jennifer H.

Small-Business, 11-50 employees

5.0
December 2022

Hands-down the best

Pros

I really appreciate how available the Tavano Team is, whether it's via email or Slack , I never have to wait long for a response. We have weekly standup meetings and they're great at providing KPI reports to track how well they're performing.

Cons

I don't have anything bad to say about the Tavano Team. The only thing is that since they're remote, we don't get to see them face-to-face that often. But earlier this year, the owner and our lead migration PM visited us which was awesome, it was nice to finally put faces to the names of the heroes we've been working with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Josh M.

Small-Business, 11-50 employees

5.0
May 2022

Really satisfied with the project

Pros

Tavano developed a customer portal for us that handles real-time ordering, inventory, pricing, and more. It's been a game-changer for our company!

Cons

No cons from my side. Our account managers have been the best part of working with Tavano.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9