Enterprise, 500+ employees
“Its great with Salesforce, but could use a little more AI power”
Pros
This solution is comprehensive and they provide quick support whenever we need it.
Cons
I think it could use more AI tools, like Sora or Langchain, to provide even better solutions. The industry has caught up to these technologies and they could leverage them internally.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Senior Management, 51-100 employees
“Perfect problem solving solution”
Pros
Techwize offers the best IT solutions and has deep expertise in the field, making it the go-to choice for solving problems.
Cons
The main issues are customer support and pricing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Chief Technology Officer, 11-50 employees
“The perfect partner for your Salesforce setup”
Pros
It is a one stop shop for ERP and CRM implementation.
Cons
There's nothing to dislike about them so far and their performance has been satisfactory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“It implemented out NetSuite deployment as we expected”
Pros
They have a solid understanding of the technologies they work with and are always attentive to our needs.
Cons
No complaints, as we haven't faced any major issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Great salesforce integration with our ASP.NET E-Commerce site”
Pros
Their Salesforce-certified consultants are experts in third party integrations. Their step-by-step process, from understanding our needs to developing and testing the integration, led to reliable and scalable automation.
Cons
My experience with their team has been good so far, with no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Services, 11-50 employees
“salesforce made easy with expert knowledge and teamwork”
Pros
Their deep knowledge of technology like Salesforce, paired with their commitment to understanding our goals, made the whole process smooth. They communicated effectively and tackled challenges quickly, making it a collaborative experience.
Cons
Nothing much to say as my experience with them has been positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
International Business Development Management, 51-100 employees
“Awesome experience working with TechWize's Dynamics 365 consultants”
Pros
The communication, responsiveness, attention to detail and ability to take ownership of the work really stand out.
Cons
Some tasks took longer than expected. It would be great if they could work on improving productivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Head of Business Process Excellence, 51-100 employees
“A reliable and trustworthy partner”
Pros
What stands out to me is their structured approach, reliability and careful attention to detail in executing tasks.
Cons
I can't think of any specific criticism at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Resources Management, 51-100 employees
“Our go-to partner for all things Salesforce”
Pros
TechWize is skilled in various technologies, not just Salesforce, which makes them a complete solution for our diverse IT needs.
Cons
I'm hoping to get better rates from them on future projects. Everything else has been good.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Senior Implementation Technical Consultation, 51-100 employees
“It is an expert tool when it comes to Salesforce integration”
Pros
The team is really expert in spanning both IT and healthcare. They not only have a strong Salesforce team but also have experts in the healthcare domain.
Cons
While we were fine working with TechWize remotely, we wanted more in-person meetings during the early stages of the projects. There were fewer in-person meetings than we had hoped for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sales Marketing, 51-100 employees
“Perfect software for giving us seamless integrations”
Pros
Integration projects are tough to manage but TechWize is technically proficient, understands the APIs of different enterprise applications and helps us deliver complex integration projects according to our clients' needs.
Cons
We've outsourced multiple integration projects to it and while there were a few instances where integrations weren't completed on time, they've been an excellent service provider overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology Project Management Consultation, 500+ employees
“Implementing Salesforce Marketing Cloud like pros”
Pros
They have a proven track record of successfully implementing marketing automation across multiple industries.
Cons
Our business engagement went smoothly. I just wish the pricing from it was better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Customizing Dynamics 365 JS front-end with ease”
Pros
Their team's strong knowledge of Dynamics 365 and JavaScript development allowed them to deliver a solution that fit our needs perfectly.
Cons
The project was delivered on time, but the initial response time could have been quicker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
“Making the most out of Marketing Cloud personalization”
Pros
TechWize kept us updated throughout the process and made sure communication was clear between the technical and marketing teams.
Cons
Training was provided, but offering more flexible options for our team's varying schedules would have been better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10