Information Technology, N/A employees
“The support team was very caring and concerning”
Pros
They really dig deep into solving the problem, though sometimes the support takes a bit longer than expected.
Cons
I don't have any specific dislikes. The only minor challenge was dealing with different time zones sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Great work from the team”
Pros
Communication is always spot on. The developers make sure to get back to us quickly even with the time difference.
Cons
Some custom work needed a bit of extra polishing before it was fully done.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shopify Development, 11-50 employees
“Excellent services and support”
Pros
They offer excellent e commerce software, services and plugins for platforms like Magento, Shopify and others. Their support is always available and answers everything accurately. Great service overall!
Cons
A few of the Shopify apps are a bit pricey but honestly, it's not a big deal because I get good value and priority support in return.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Services, 11-50 employees
“I have a mixed experience: some great, some just okay”
Pros
It's really great having a big team available for collaboration.
Cons
Communication, time zones and project management could have been better at times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Information Services, 11-50 employees
“Good services and great support”
Pros
Their customer support team is solid and always helpful.
Cons
There was not anything specific I disliked about working with them, everything was great.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Design, 11-50 employees
“We collaborated with them on mobile app development and it was solid”
Pros
They are super organized and professional in everything they do.
Cons
Nothing major to dislike so far, just the time zone differences sometimes make things a little tricky.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sales and Marketing, 11-50 employees
“Very fast and responsive support system”
Pros
The best part about working with their team is that they always meet deadlines. They're really mindful of delivery dates and in my experience, they've never missed one.
Cons
At this point, there is not much I don't like about the company. The prices are a bit higher than some other vendors, though.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Software development, 11-50 employees
“The staff is really caring”
Pros
They really take the time to dive into the problem, but the support can take a bit longer.
Cons
I did have some trouble with a plugin for OpenCart.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
“Not to be trusted!!”
Pros
After confirming all the details with them and knowing that their team works together, I went ahead and purchased all the plugins. Their pre sale promises were really convincing.
Cons
They did not follow through on their promises!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
