Adroit Infosystems

Adroit Infosystems Reviews

Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

20%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

HB
Harriet B.

Hospital & Health Care, 101-500 employees

5.0

“Connected hospital workflow”

Pros

to be honest having scheduling and insurance claims handled inside the same workflow has been really helpful. Our team can track appointments, lab updates and billing all in one place instead of jumping between different systems. The reporting tools are also very valuable since they help us catch and respond to workflow issues much faster.

Cons

The only drawback is that some of the more advanced reports and claim settings take a while to set up at the start especially when different hospital clients each have their own workflow requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NK
Nisha k.

Hospital & Health Care, 101-500 employees

5.0

“perfect for hospital coordination”

Pros

Having EMR access, appointment scheduling and billing combined in a single platform has been a big advantage. Keeping all employee information in one place has really improved how we coordinate across hospitals and clinics. The reporting tools are also very helpful for creating health summaries and tracking wellness programs.

Cons

Getting new staff onboarded can be a bit time-consuming especially when using the more advanced reporting features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AD
Albertien d.

Not Specified, 11-50 employees

4.0

“All in one EHR that delivers”

Pros

One thing that really works well is how all in one and user friendly it is. The EHR functionality is excellent and keeps patient records well organized while making them quick to access when needed. Their customer support also deserves mention because the team is consistently helpful and responds fast whenever assistance is required. On top of that the system makes handling patient records and day to day hospital operations much more manageable and the healthcare analytics offer useful insights that help our team make better decisions. The initial setup was also very simple and hassle free.

Cons

Honestly there is not much to dislike about the eHospital system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

JL
Jennifer l.

Hospital & Health Care, 101-500 employees

4.0

“Reliable EHR workflow support”

Pros

Managing EHR with this system has been very convenient for us. Patient records stay well organized and are easy to access which helps our hospital handle daily workflows more efficiently. Their customer service has also been excellent as whenever we need help, the team responds quickly and is always supportive. Getting started was fairly easy too and their staff walked us through the setup process without any major problems.

Cons

If there's one downside to point out, the system could be a little faster when working with very large records or large amounts of data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KJ
kris J.

Medical Practice, 11-50 employees

5.0

“good for hospital management”

Pros

It brings all hospital functions together in one customizable platform which makes day to day management more efficient organized and scalable. The initial setup was very easy and it works really well for supporting complete hospital operations across healthcare facilities. It covers outpatient and inpatient workflows, electronic health records, pharmacy, laboratory, radiology, billing and administrative tasks in one place.

Cons

Even though it is very comprehensive, it can take new users a while to get comfortable with it. Interactive tutorials, short video walkthroughs and role based dashboards would make onboarding much better and help people navigate the system more confidently.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

IM
Ines M.

Not Specified, 11-50 employees

5.0

“excellent platform”

Pros

i love how I don't need to keep jumping between different tools. It lets me handle patient records, billing, pharmacy, lab work and reporting all from the same place. The system is flexible enough to fit the way our team works and once everyone gets familiar with it, day to day operations run much more efficiently. Whenever we've needed help, the support team has also been responsive and useful.

Cons

Since the system includes so many features, getting started comes with a bit of a learning curve and it can take new users some time to feel fully comfortable using it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

MB
Mahesh B.

Medical Practice, 101-500 employees

5.0

“Easy to use software”

Pros

A user friendly interface, mobile access and biometric integration really stand out. Staff get comfortable with it quickly and the support team is responsive and helpful whenever needed.

Cons

There's very little to complain about. A few advanced features could use some minor adjustments but nothing that slows operations down or impacts patient care.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN
Stanislas N.

Hospital & Health Care, 500+ employees

5.0

“Connected modules that save time”

Pros

Having everything tied together in one place is the part I value most because it makes the platform simple to move through. The way appointments, billing, lab and pharmacy modules connect from one step to the next cuts down on staff confusion and keeps day to day hospital work much more organized. I also like how fast updates appear throughout the system so everyone is looking at the same information without waiting. On top of that the support team responds quickly which makes the whole experience feel more dependable whenever something needs to be clarified or adjusted. Overall the system does a lot to organize hospital operations, improve communication, reduce mistakes and save time, letting staff focus more on patient care instead of tracking information across different places.

Cons

A few areas of the interface seem somewhat outdated and could benefit from a more modern, user friendly design. There are also some advanced functions that need extra customization to match specific hospital workflows and that can take additional time. More built-in flexibility along with a fresher interface would make the system even better to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SD
Salvador D.

Not Specified, 11-50 employees

5.0

“Fast, adaptable, reliable”

Pros

Getting started with this system was very easy. The platform is simple to understand and use so users can adapt to it quickly and work with it comfortably. It's fast, flexible to different needs and the overall performance has been excellent. On top of that the technical support is available 24/7 and does a very good job resolving any issues that come up.

Cons

There really isn't much to complain about. The team made the transition and adaptation process very simple for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

3.0

“user friendly”

Pros

The tool is easy to use, works quickly and is very user friendly.

Cons

Personal data is shared within the system which is a concern.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5