Arfinn Med is an electronic health record platform tailored for independent medical practices. Arfinn Med reviews praise the system's affordable pricing and user-friendly modules for documentation, e-prescribing, and billing. However, some user feedback also cites occasional performance issues requiring vendor support and occasional mentions of limited specialty-specific features. Overall, Arfinn Med strives to streamline clinical workflows through an all-in-one solution at reasonable rates but may lag larger competitors for specialty workflows.
Arfinn Reviews
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Pros
Excellent patient communication
Seamless referral management
Strong data security measures
Cons
Limited third-party integration
Inconsistent customer support
Occasional data syncing issues
Total 5 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars40%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
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MM
Melinda M.
Health, Wellness and Fitness, N/A employees
Less than a year
5.0
“User Friendly EMR Especially for Medical Marijuana Patients
Pros
The software is praised for its intuitiveness, ease of use, and responsiveness of customer support, including out-of-hours assistance. Users appreciate features such as medical marijuana resources, easy access to patient data, and the functionality of the EMR system, particularly its ability to save information without timing out.
Cons
While the software allows for easy creation of templates, it lacks the ability to use multiple templates on the same patient section area. Additionally, for non-medical marijuana patients, the EMR is not as robust as other EMRs. However, users can skip sections related to medical marijuana. The software also lacks features such as email or text appointment reminders and billing functionalities, although this may not be an issue for users who do not participate with insurances.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
BA
Banji A.
Health, Wellness and Fitness, 11-50 employees
Less than a year
4.0
“Smooth transition
Pros
Users highlight the software's ease of use and comprehensive features, noting that it fulfills their needs effectively.
Cons
Initially, there was a slight adjustment period for searching patients and scheduling, but users found it to be an easy change to adapt to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
BF
Brandon F.
Hospital & Health Care, 1-10 employees
More than a year
4.0
“Look no Farther
Pros
The resource section, ease of learning, and exceptional support are highlighted as standout features. Users appreciate the care and consideration shown by the developers towards the end-users.
Cons
Users report occasional slowness in the software's performance, and suggest that the organization of information within the EMR could be improved. Additionally, users express a desire for easier deletion of duplicate patient records.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
KM
Katie M.
Hospital & Health Care, 1-10 employees
Less than a year
5.0
“Amazing software for the Medical Cannabis industry!
Pros
Users express satisfaction with the ease of navigation, intake form functionality, and responsiveness of the customer service team.
Cons
Users inquire about the possibility of having an option to view patients whose appointments are expiring within the next 35 days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LG
Linda G.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
5.0
“Exception value and service
Pros
Arfinn Med stands out for its attentiveness to user needs, accessibility for questions, and suitability for HIPAA compliance and data collection, resulting in a positive overall experience for users.
Cons
After six months of use, users have not encountered any significant issues or drawbacks with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10