Barti Reviews

“Very user-friendly for team texts

Pros

Using it is not a problem as it is very user friendly. We can send texts straight from the platform without going through a separate system, and our team picked it up very quickly because I mentioned before, it's not complicated at all.

Cons

There is nothing I dislike as it is serving us well.

“great tool with exceptional service

Pros

Working with Barti has been a pleasure and I find their customer service truly exceptional!

Cons

Nothing major but customizing forms is not as easy as i expected. but still it works fine.

“Essential support for practice launch

Pros

From the very beginning, the team became my go-to support while I launched my first cold start practice. Getting a new practice off the ground comes with many hurdles, but they helped me clear them by walking me step by step through setup and folding all the necessary services into one EHR. Honestly I am extremely happy with how everything turned out.

Cons

Meets all our requirements that too pretty well. so no cons to share.

“A central command center for everything

Pros

It is much more than a simple EHR. It has become the central command center for our entire operation from handling clinical workflows to administrative duties, texting and calling patients, and even powering our website. As all are consolidated in one place. The switch was effortless too as their support team stayed by our side through every stage. They are remarkably responsive and genuinely committed to our success. Overall using it has saved us time, reduced system chaos and gathered everything we need under a single roof.

Cons

There is room for imrpoevemnts but they are working on them continusoly so I am sure they will not disappoint us moving forward.

“Incredibly simple ehr migration

Pros

Moving our practice to Barti turned out to be incredibly simple. We operate across 22 sublease sites with 40 physicians and after transferring all of our EHR records we had everything working in under a month. Plus none of our doctors required training since this EHR is so user-friendly. This is exactly how smooth EHR migrations should feel!

Cons

Customer support needs to buck up a little, as the responses are not as fast as they should be.

“Highly customizable for specialty clinics

Pros

At our specialty clinic that focuses on myopia management, we were looking for an EHR that could cope with the particular demands of our workflow. This cloud-based solution has gone beyond what we expected. Its level of customization makes it simple for us to create templates tailored to axial length monitoring, ortho-k fittings and assessments of progressive myopia risk. The built-in VoIP phone feature has noticeably boosted how we communicate and follow up with patients. Even better, the tech support crew has been reliably quick to respond and very knowledgeable, so we never feel stranded.

Cons

Nothing that I noticed for now. If anything comes up surely I will share.

“A great step up with AI features

Pros

Switching to it has been a great step up for our EMR setup. Its AI features have made my charting workflow faster and more streamlined which frees up extra time so I can focus on other responsibilities. So yes I do not regret moving to Barti at all.

Cons

So far so good. As it works for our needs for now..

“offer exceptional support and customized solutions

Pros

Barti provides exceptional support, delivering customized solutions suited to my clinic's needs. Their team is responsive and creative. The best thing is that from attracting patients to simplifying invoicing, they keep adding features that make managing my office easier.

Cons

It is a great software; however, the name of the software is a bit funny, I would say. However, it is me being picky.

“Love the website

Pros

I absolutely love the website that Barti built for our practice. I mean it has come together so much better than I ever expected.

Cons

The mobile app is not as good as the desktop one. So improving it is something I will suggest.

“Amazing patient search features

Pros

Its patient search features are pretty amazing. In short this tool has completely changed things for my team, who were stuck with slow, useless software that forced us to wait after each click.

Cons

No complaints at all. We are happy that we made a switch.

“Up and running in roughly three hours

Pros

My team had Barti up and running in roughly three hours. I also like the fact that my office personnel find it simple to user. Using it frees up more of our time to actually converse with patients instead of pounding on a keyboard. On top of that the assistance I have received from the support team is the best I've experienced with any EHR!

Cons

Integration is the area where it is lacking a bit. I am hoping moving on they will focus a little more.

“Comprehensive all-in-one solution

Pros

Barti has supported me since I launched The Optical Shop and has delivered outstanding care. Having the software, website, marketing and practice management in one place has made things so much simpler.

Cons

It is a pretty comprehensive tool that does what it says so no cons to share.

“Outstanding A+++ customer service

Pros

While using it genuinely feels like my suggestions and comments are being heard and are actually helping to shape Barti into something even better than I ever expected. On top of that the customer support is outstanding as they offer truly A+++ service. Honestly if I had the option to give them an 11 out of 10, I absolutely would.

Cons

I tried and failed to find cons. It is good in every manner.

“Website drives online appointments

Pros

Since we launched our website a short while ago, we have had almost 200 patients schedule their appointments online that too with as ease. All credit goes to Barti.

Cons

At the start, we struggled as we were new to it, but with time things fall in place.