
CareVoyant Reviews & Ratings
Total 27 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars48%
3
Stars15%
2
Stars0%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Derek
Not Specified, N/A employees
More than a year
“CareVoyant has been an excellent company for us to partner with for our EMR system.
Pros
CareVoyant comes with a reasonable price tag, and they're willing to customize the product to fit our company's needs. This flexibility is rare in today's software market.
Cons
The software's extensive functionality can overwhelm new users, but efforts are underway to enhance user-friendliness, which is a work in progress.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Steve
Not Specified, N/A employees
More than a year
“LTC Manager
Pros
I appreciate the flexibility, allowing us to customize forms and measurements. It's compatible with both wired and wireless setups and works seamlessly across multiple devices.
Cons
It lacks a scan feature for medication administration, which would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Christina
Hospital & Health Care, 11-50 employees
Less than 6 months
“Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Pros
The Point of Care system is user-friendly, fast, and efficient. I appreciate the offline capabilities and real-time updates without manual syncing. Plus, the staff is friendly and supportive.
Cons
The back office functionality is excellent but requires extensive training and setup, limited to Windows-based devices. Interfacing with other programs could be smoother, and tech support and initial setup are complicated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Laurie
Not Specified, N/A employees
More than a year
“Very easy to navigate
Pros
Excellent technical support and adaptability to each user's needs. The program is easy to navigate.
Cons
Training on new applications was rapid and occasionally difficult to follow, although this wasn't an issue with the software itself.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Bob
Hospital & Health Care, 101-500 employees
More than a year
“We are just beginning to use many of the features that this software offers. We are very pleased.
Pros
We are transitioning most of our processes to CareVoyant due to its flexibility. It aligns well with our workflow procedures with minimal adjustments.
Cons
some glitches arise with updates or upgrades that need fixing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Xac
Hospital & Health Care, 11-50 employees
Less than 6 months
“Best bang for your money.
Pros
The program offers great flexibility and a wealth of useful features.
Cons
Some users may feel overwhelmed by the program's flexibility. However, a positive aspect is that you can select and utilize only the features you require.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Rebecca
Not Specified, N/A employees
Free Trial
“Fairly New User
Pros
I am still exploring the system, as there are many different options available. The ability to customize is a significant advantage.
Cons
Improved user-friendliness would be greatly appreciated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10