Doreen
Hospital & Health Care, 101-500 employees
More than a year
“Benefits of Care Voyant
Pros
The transition to a web-based platform has really sped up our login process and expanded our options. Now, we can easily view client information and communicate with staff through the app.
Cons
Creating assessments and forms can be quite complex.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Karina
Medical Practice, 101-500 employees
More than a year
“Claims
Pros
Sometimes I find the functions and features appealing yet I wish for a bit more user-friendliness.
Cons
I find it challenging to navigate without prior training, especially on the CV desktop. I wish it were more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonetta
Hospital & Health Care, 500+ employees
More than a year
“Recommend
Pros
The constant quest for product enhancement is commendable. They listen to users' suggestions and try to incorporate them as much as possible.
Cons
It would be helpful if repetitive information on clinical notes, such as vitals, automatically appeared in all relevant sections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“User Friendly
Pros
The new web version is fantastic. It's user-friendly for everyone.
Cons
It is frustrating not knowing all the functions I'm permitted to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kathleen S.
Hospital & Health Care, 11-50 employees
“A bit pricey
Pros
It is basically a program that serves all your needs such as service lines, DME etc.
Cons
When you call them for help, they charge you. It can be costly at times.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Strider P.
Hospital & Health Care, 11-50 employees
“Our nurses love it!
Pros
This software has been an all time favorite with our nurses who find it super easy and simple to use.
Cons
Absolutely nothing!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Jean A.
Health, Wellness and Fitness, 100-499 employees
“Very versatile software
Pros
Its a very flexible software and offers many features that my agency loves.
Cons
Its set up can be a time crunch but its worth it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
April M.
Hospital & Health Care, 101-500 employees
“Home Health review
Pros
It is easy to customize to our needs and is user friendly. They have an amazing feedback rate.
Cons
There are sometimes glitches in the new update but its not too inconvenient.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Tom G.
Hospital & Health Care, 101-500 employees
“CareVoyant review
Pros
Been using this software for 4 years now, it is safe to say it is one of the best ones out there.
Cons
Like any software it has some flaws but none too great to mention.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Cindy
Hospital & Health Care, 51-100 employees
More than a year
“Great Software
Pros
It is an all-in-one software solution for healthcare agencies. Easy to navigate, especially with the new web interface.
Cons
I genuinely have no complaints it's a fantastic product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Hospital & Health Care, 51-100 employees
Less than a year
“Pediatric Private Duty
Pros
Their customer service is excellent. They're attentive to our needs and quick to implement any necessary upgrades. The software is very intuitive.
Cons
We were among the pioneering companies to beta test the browser scheduling system.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lindsey
Hospital & Health Care, 51-100 employees
Less than 6 months
“Carevoyant
Pros
The support team is helpful and open to our suggestions for improvement.
Cons
Completing tasks involves too many steps for instance, creating charges is overly time-consuming.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
7
Functionality
7
Melody
Hospital & Health Care, 51-100 employees
Less than a year
“Complicated Software
Pros
While the schedule verification and payroll modules are decent, there's room for improvement in the payroll process itself.
Cons
The system is overly complicated, and the support team isn't very helpful. It frequently experiences downtime or freezes, disrupting workflow. The scheduling aspects are particularly problematic, with numerous glitches and a slow setup process. Overall, it's not worth the investment due to its poor performance.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Sandra
Health, Wellness and Fitness, 101-500 employees
More than a year
“Extensive HH Software
Pros
The software offers many features and is always looking to enhance user experience while staying up-to-date with regulations and security. The support is great.
Cons
Navigating the system can be somewhat cumbersome, but the new cloud delivery method is expected to enhance user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great Company
Pros
The report generation feature is impressive.
Cons
Having multiple login pages is a minor inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Hospital & Health Care, 500+ employees
Less than a year
“CareVoyant
Pros
It covers many aspects of the home care business. Support is prompt and helpful, and the company is continuously improving its system based on feedback.
Cons
While it's challenging to use, they're actively incorporating feedback to improve usability. However, documentation remains lacking, despite ongoing updates based on user requests.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Joshua
Hospital & Health Care, 11-50 employees
More than a year
“Our company has been using Carevoyant and it has been very reliable including the offline capabilit
Pros
The ability to tailor the software to specific needs, along with competent features and ongoing improvements, makes it a proactive system. The staff is wonderful, and technical support is effective.
Cons
Periodic glitches arise when new features or system upgrades are rolled out, requiring fixes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bob
Medical Practice, 101-500 employees
More than a year
“Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.
Pros
I appreciate the flexibility of customizing the application to suit our workflow. The company is responsive to our needs, and you can develop personal connections with employees, from the President to the programmers.
Cons
For small providers, it can be costly, especially if you utilize numerous modules. Customizations take time to implement, although the implementation process itself is commendable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Deanna
Hospital & Health Care, 500+ employees
More than a year
“Ok product
Pros
It is packed with abilities that can be utilized. While I've only been using it for about 2 years, it stands out among the many software options I've tried.
Cons
I wish it were better configured for extended hourly nursing and that some screens were larger for improved readability.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Evan
Hospital & Health Care, 500+ employees
More than a year
“Versatile home care software.
Pros
There's a wide array of useful features for managing home healthcare, and the corporate staff and support are fantastic.
Cons
Documentation for the software is insufficient, making it initially challenging to grasp the correct processes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Derek
Not Specified, N/A employees
More than a year
“CareVoyant has been an excellent company for us to partner with for our EMR system.
Pros
CareVoyant comes with a reasonable price tag, and they're willing to customize the product to fit our company's needs. This flexibility is rare in today's software market.
Cons
The software's extensive functionality can overwhelm new users, but efforts are underway to enhance user-friendliness, which is a work in progress.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Steve
Not Specified, N/A employees
More than a year
“LTC Manager
Pros
I appreciate the flexibility, allowing us to customize forms and measurements. It's compatible with both wired and wireless setups and works seamlessly across multiple devices.
Cons
It lacks a scan feature for medication administration, which would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Christina
Hospital & Health Care, 11-50 employees
Less than 6 months
“Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Pros
The Point of Care system is user-friendly, fast, and efficient. I appreciate the offline capabilities and real-time updates without manual syncing. Plus, the staff is friendly and supportive.
Cons
The back office functionality is excellent but requires extensive training and setup, limited to Windows-based devices. Interfacing with other programs could be smoother, and tech support and initial setup are complicated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Laurie
Not Specified, N/A employees
More than a year
“Very easy to navigate
Pros
Excellent technical support and adaptability to each user's needs. The program is easy to navigate.
Cons
Training on new applications was rapid and occasionally difficult to follow, although this wasn't an issue with the software itself.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Bob
Hospital & Health Care, 101-500 employees
More than a year
“We are just beginning to use many of the features that this software offers. We are very pleased.
Pros
We are transitioning most of our processes to CareVoyant due to its flexibility. It aligns well with our workflow procedures with minimal adjustments.
Cons
some glitches arise with updates or upgrades that need fixing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Xac
Hospital & Health Care, 11-50 employees
Less than 6 months
“Best bang for your money.
Pros
The program offers great flexibility and a wealth of useful features.
Cons
Some users may feel overwhelmed by the program's flexibility. However, a positive aspect is that you can select and utilize only the features you require.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Rebecca
Not Specified, N/A employees
Free Trial
“Fairly New User
Pros
I am still exploring the system, as there are many different options available. The ability to customize is a significant advantage.
Cons
Improved user-friendliness would be greatly appreciated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
