softwareCareVoyant EHR Software Reviews
27 Reviews
Overall Rating
4.1
27 Reviews
Rating Distribution
5
(9)
4
(13)
3
(4)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4.1
27 Reviews
Rating Distribution
5
(9)
4
(13)
3
(4)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Filters
Specialty
Provider Size
Time Used
Benefits of Care Voyant
Benefits of Care Voyant
Pros
The transition to a web-based platform has really sped up our login process and expanded our options. Now, we can easily view client information and communicate with staff through the app.
Cons
Creating assessments and forms can be quite complex.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Doreen
Hospital & Health Care, 101-500 employees
More than a year
Oct 15, 2023
Claims
Claims
Pros
Sometimes I find the functions and features appealing yet I wish for a bit more user-friendliness.
Cons
I find it challenging to navigate without prior training, especially on the CV desktop. I wish it were more user-friendly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karina
Medical Practice, 101-500 employees
More than a year
Oct 11, 2023
Recommend
Recommend
Pros
The constant quest for product enhancement is commendable. They listen to users' suggestions and try to incorporate them as much as possible.
Cons
It would be helpful if repetitive information on clinical notes, such as vitals, automatically appeared in all relevant sections.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonetta
Hospital & Health Care, 500+ employees
More than a year
Sep 21, 2023
User Friendly
User Friendly
Pros
The new web version is fantastic. It's user-friendly for everyone.
Cons
It is frustrating not knowing all the functions I'm permitted to use.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Sep 19, 2023
A bit pricey
A bit pricey
Pros
It is basically a program that serves all your needs such as service lines, DME etc.
Cons
When you call them for help, they charge you. It can be costly at times.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Kathleen S.
Hospital & Health Care, 10-49 employees
May 23, 2022
Our nurses love it!
Our nurses love it!
Pros
This software has been an all time favorite with our nurses who find it super easy and simple to use.
Cons
Absolutely nothing!
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Strider P.
Hospital & Health Care, 10-49 employees
Apr 23, 2022
Very versatile software
Very versatile software
Pros
Its a very flexible software and offers many features that my agency loves.
Cons
Its set up can be a time crunch but its worth it.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Jean A.
Health, Wellness and Fitness, 100-499 employees
Apr 09, 2022
Home Health review
Home Health review
Pros
It is easy to customize to our needs and is user friendly. They have an amazing feedback rate.
Cons
There are sometimes glitches in the new update but its not too inconvenient.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
April M.
Hospital & Health Care, 100-499 employees
Mar 26, 2022
CareVoyant review
CareVoyant review
Pros
Been using this software for 4 years now, it is safe to say it is one of the best ones out there.
Cons
Like any software it has some flaws but none too great to mention.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Tom G.
Hospital & Health Care, 100-499 employees
Mar 09, 2022
Great Software
Great Software
Pros
It is an all-in-one software solution for healthcare agencies. Easy to navigate, especially with the new web interface.
Cons
I genuinely have no complaints it's a fantastic product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Hospital & Health Care, 51-100 employees
More than a year
Sep 02, 2019
Pediatric Private Duty
Pediatric Private Duty
Pros
Their customer service is excellent. They're attentive to our needs and quick to implement any necessary upgrades. The software is very intuitive.
Cons
We were among the pioneering companies to beta test the browser scheduling system.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ashley
Hospital & Health Care, 51-100 employees
Less than a year
Sep 01, 2019
Carevoyant
Carevoyant
Pros
The support team is helpful and open to our suggestions for improvement.
Cons
Completing tasks involves too many steps for instance, creating charges is overly time-consuming.
Ease of use
3
Value for money
10
Customer Support
7
Functionality
7
Lindsey
Hospital & Health Care, 51-100 employees
Less than 6 months
Sep 01, 2019
Complicated Software
Complicated Software
Pros
While the schedule verification and payroll modules are decent, there's room for improvement in the payroll process itself.
Cons
The system is overly complicated, and the support team isn't very helpful. It frequently experiences downtime or freezes, disrupting workflow. The scheduling aspects are particularly problematic, with numerous glitches and a slow setup process. Overall, it's not worth the investment due to its poor performance.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Melody
Hospital & Health Care, 51-100 employees
Less than a year
Sep 01, 2019
Extensive HH Software
Extensive HH Software
Pros
The software offers many features and is always looking to enhance user experience while staying up-to-date with regulations and security. The support is great.
Cons
Navigating the system can be somewhat cumbersome, but the new cloud delivery method is expected to enhance user experience.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Sandra
Health, Wellness and Fitness, 101-500 employees
More than a year
Sep 08, 2018
Great Company
Great Company
Pros
The report generation feature is impressive.
Cons
Having multiple login pages is a minor inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 51-100 employees
Less than a year
Sep 06, 2018
CareVoyant
CareVoyant
Pros
It covers many aspects of the home care business. Support is prompt and helpful, and the company is continuously improving its system based on feedback.
Cons
While it's challenging to use, they're actively incorporating feedback to improve usability. However, documentation remains lacking, despite ongoing updates based on user requests.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Kathy
Hospital & Health Care, 500+ employees
Less than a year
Sep 05, 2018
Our company has been using Carevoyant and it has been very reliable including the offline capabilit
Our company has been using Carevoyant and it has been very reliable including the offline capabilit
Pros
The ability to tailor the software to specific needs, along with competent features and ongoing improvements, makes it a proactive system. The staff is wonderful, and technical support is effective.
Cons
Periodic glitches arise when new features or system upgrades are rolled out, requiring fixes.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Joshua
Hospital & Health Care, 11-50 employees
More than a year
Sep 04, 2018
Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.
Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.
Pros
I appreciate the flexibility of customizing the application to suit our workflow. The company is responsive to our needs, and you can develop personal connections with employees, from the President to the programmers.
Cons
For small providers, it can be costly, especially if you utilize numerous modules. Customizations take time to implement, although the implementation process itself is commendable.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Bob
Medical Practice, 101-500 employees
More than a year
Sep 03, 2018
Ok product
Ok product
Pros
It is packed with abilities that can be utilized. While I've only been using it for about 2 years, it stands out among the many software options I've tried.
Cons
I wish it were better configured for extended hourly nursing and that some screens were larger for improved readability.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Deanna
Hospital & Health Care, 500+ employees
More than a year
Sep 27, 2017
Versatile home care software.
Versatile home care software.
Pros
There's a wide array of useful features for managing home healthcare, and the corporate staff and support are fantastic.
Cons
Documentation for the software is insufficient, making it initially challenging to grasp the correct processes.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Evan
Hospital & Health Care, 500+ employees
More than a year
Sep 16, 2017
CareVoyant has been an excellent company for us to partner with for our EMR system.
CareVoyant has been an excellent company for us to partner with for our EMR system.
Pros
CareVoyant comes with a reasonable price tag, and they're willing to customize the product to fit our company's needs. This flexibility is rare in today's software market.
Cons
The software's extensive functionality can overwhelm new users, but efforts are underway to enhance user-friendliness, which is a work in progress.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Derek
N/A, N/A employees
More than a year
Sep 15, 2017
LTC Manager
LTC Manager
Pros
I appreciate the flexibility, allowing us to customize forms and measurements. It's compatible with both wired and wireless setups and works seamlessly across multiple devices.
Cons
It lacks a scan feature for medication administration, which would be beneficial.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Steve
N/A, N/A employees
More than a year
Sep 14, 2017
Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Pros
The Point of Care system is user-friendly, fast, and efficient. I appreciate the offline capabilities and real-time updates without manual syncing. Plus, the staff is friendly and supportive.
Cons
The back office functionality is excellent but requires extensive training and setup, limited to Windows-based devices. Interfacing with other programs could be smoother, and tech support and initial setup are complicated.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Christina
Hospital & Health Care, 11-50 employees
Less than 6 months
Sep 13, 2017
Very easy to navigate
Very easy to navigate
Pros
Excellent technical support and adaptability to each user's needs. The program is easy to navigate.
Cons
Training on new applications was rapid and occasionally difficult to follow, although this wasn't an issue with the software itself.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Laurie
N/A, N/A employees
More than a year
Sep 02, 2017
We are just beginning to use many of the features that this software offers. We are very pleased.
We are just beginning to use many of the features that this software offers. We are very pleased.
Pros
We are transitioning most of our processes to CareVoyant due to its flexibility. It aligns well with our workflow procedures with minimal adjustments.
Cons
some glitches arise with updates or upgrades that need fixing.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Bob
Hospital & Health Care, 101-500 employees
More than a year
Sep 01, 2017
Best bang for your money.
Best bang for your money.
Pros
The program offers great flexibility and a wealth of useful features.
Cons
Some users may feel overwhelmed by the program's flexibility. However, a positive aspect is that you can select and utilize only the features you require.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Xac
Hospital & Health Care, 11-50 employees
Less than 6 months
Oct 18, 2016
Fairly New User
Fairly New User
Pros
I am still exploring the system, as there are many different options available. The ability to customize is a significant advantage.
Cons
Improved user-friendliness would be greatly appreciated.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Rebecca
N/A, N/A employees
Free Trial
Oct 17, 2016
Filters
Benefits of Care Voyant
Benefits of Care Voyant
Pros
The transition to a web-based platform has really sped up our login process and expanded our options. Now, we can easily view client information and communicate with staff through the app.
Cons
Creating assessments and forms can be quite complex.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Doreen
Hospital & Health Care, 101-500 employees
More than a year
Oct 15, 2023
Claims
Claims
Pros
Sometimes I find the functions and features appealing yet I wish for a bit more user-friendliness.
Cons
I find it challenging to navigate without prior training, especially on the CV desktop. I wish it were more user-friendly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karina
Medical Practice, 101-500 employees
More than a year
Oct 11, 2023
Recommend
Recommend
Pros
The constant quest for product enhancement is commendable. They listen to users' suggestions and try to incorporate them as much as possible.
Cons
It would be helpful if repetitive information on clinical notes, such as vitals, automatically appeared in all relevant sections.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonetta
Hospital & Health Care, 500+ employees
More than a year
Sep 21, 2023
User Friendly
User Friendly
Pros
The new web version is fantastic. It's user-friendly for everyone.
Cons
It is frustrating not knowing all the functions I'm permitted to use.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Sep 19, 2023
A bit pricey
A bit pricey
Pros
It is basically a program that serves all your needs such as service lines, DME etc.
Cons
When you call them for help, they charge you. It can be costly at times.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Kathleen S.
Hospital & Health Care, 10-49 employees
May 23, 2022
Our nurses love it!
Our nurses love it!
Pros
This software has been an all time favorite with our nurses who find it super easy and simple to use.
Cons
Absolutely nothing!
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Strider P.
Hospital & Health Care, 10-49 employees
Apr 23, 2022
Very versatile software
Very versatile software
Pros
Its a very flexible software and offers many features that my agency loves.
Cons
Its set up can be a time crunch but its worth it.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Jean A.
Health, Wellness and Fitness, 100-499 employees
Apr 09, 2022
Home Health review
Home Health review
Pros
It is easy to customize to our needs and is user friendly. They have an amazing feedback rate.
Cons
There are sometimes glitches in the new update but its not too inconvenient.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
April M.
Hospital & Health Care, 100-499 employees
Mar 26, 2022
CareVoyant review
CareVoyant review
Pros
Been using this software for 4 years now, it is safe to say it is one of the best ones out there.
Cons
Like any software it has some flaws but none too great to mention.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Tom G.
Hospital & Health Care, 100-499 employees
Mar 09, 2022
Great Software
Great Software
Pros
It is an all-in-one software solution for healthcare agencies. Easy to navigate, especially with the new web interface.
Cons
I genuinely have no complaints it's a fantastic product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Hospital & Health Care, 51-100 employees
More than a year
Sep 02, 2019
Pediatric Private Duty
Pediatric Private Duty
Pros
Their customer service is excellent. They're attentive to our needs and quick to implement any necessary upgrades. The software is very intuitive.
Cons
We were among the pioneering companies to beta test the browser scheduling system.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ashley
Hospital & Health Care, 51-100 employees
Less than a year
Sep 01, 2019
Carevoyant
Carevoyant
Pros
The support team is helpful and open to our suggestions for improvement.
Cons
Completing tasks involves too many steps for instance, creating charges is overly time-consuming.
Ease of use
3
Value for money
10
Customer Support
7
Functionality
7
Lindsey
Hospital & Health Care, 51-100 employees
Less than 6 months
Sep 01, 2019
Complicated Software
Complicated Software
Pros
While the schedule verification and payroll modules are decent, there's room for improvement in the payroll process itself.
Cons
The system is overly complicated, and the support team isn't very helpful. It frequently experiences downtime or freezes, disrupting workflow. The scheduling aspects are particularly problematic, with numerous glitches and a slow setup process. Overall, it's not worth the investment due to its poor performance.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Melody
Hospital & Health Care, 51-100 employees
Less than a year
Sep 01, 2019
Extensive HH Software
Extensive HH Software
Pros
The software offers many features and is always looking to enhance user experience while staying up-to-date with regulations and security. The support is great.
Cons
Navigating the system can be somewhat cumbersome, but the new cloud delivery method is expected to enhance user experience.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Sandra
Health, Wellness and Fitness, 101-500 employees
More than a year
Sep 08, 2018
Great Company
Great Company
Pros
The report generation feature is impressive.
Cons
Having multiple login pages is a minor inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 51-100 employees
Less than a year
Sep 06, 2018
CareVoyant
CareVoyant
Pros
It covers many aspects of the home care business. Support is prompt and helpful, and the company is continuously improving its system based on feedback.
Cons
While it's challenging to use, they're actively incorporating feedback to improve usability. However, documentation remains lacking, despite ongoing updates based on user requests.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Kathy
Hospital & Health Care, 500+ employees
Less than a year
Sep 05, 2018
Our company has been using Carevoyant and it has been very reliable including the offline capabilit
Our company has been using Carevoyant and it has been very reliable including the offline capabilit
Pros
The ability to tailor the software to specific needs, along with competent features and ongoing improvements, makes it a proactive system. The staff is wonderful, and technical support is effective.
Cons
Periodic glitches arise when new features or system upgrades are rolled out, requiring fixes.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Joshua
Hospital & Health Care, 11-50 employees
More than a year
Sep 04, 2018
Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.
Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.
Pros
I appreciate the flexibility of customizing the application to suit our workflow. The company is responsive to our needs, and you can develop personal connections with employees, from the President to the programmers.
Cons
For small providers, it can be costly, especially if you utilize numerous modules. Customizations take time to implement, although the implementation process itself is commendable.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Bob
Medical Practice, 101-500 employees
More than a year
Sep 03, 2018
Ok product
Ok product
Pros
It is packed with abilities that can be utilized. While I've only been using it for about 2 years, it stands out among the many software options I've tried.
Cons
I wish it were better configured for extended hourly nursing and that some screens were larger for improved readability.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Deanna
Hospital & Health Care, 500+ employees
More than a year
Sep 27, 2017
Versatile home care software.
Versatile home care software.
Pros
There's a wide array of useful features for managing home healthcare, and the corporate staff and support are fantastic.
Cons
Documentation for the software is insufficient, making it initially challenging to grasp the correct processes.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Evan
Hospital & Health Care, 500+ employees
More than a year
Sep 16, 2017
CareVoyant has been an excellent company for us to partner with for our EMR system.
CareVoyant has been an excellent company for us to partner with for our EMR system.
Pros
CareVoyant comes with a reasonable price tag, and they're willing to customize the product to fit our company's needs. This flexibility is rare in today's software market.
Cons
The software's extensive functionality can overwhelm new users, but efforts are underway to enhance user-friendliness, which is a work in progress.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Derek
N/A, N/A employees
More than a year
Sep 15, 2017
LTC Manager
LTC Manager
Pros
I appreciate the flexibility, allowing us to customize forms and measurements. It's compatible with both wired and wireless setups and works seamlessly across multiple devices.
Cons
It lacks a scan feature for medication administration, which would be beneficial.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Steve
N/A, N/A employees
More than a year
Sep 14, 2017
Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.
Pros
The Point of Care system is user-friendly, fast, and efficient. I appreciate the offline capabilities and real-time updates without manual syncing. Plus, the staff is friendly and supportive.
Cons
The back office functionality is excellent but requires extensive training and setup, limited to Windows-based devices. Interfacing with other programs could be smoother, and tech support and initial setup are complicated.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Christina
Hospital & Health Care, 11-50 employees
Less than 6 months
Sep 13, 2017
Very easy to navigate
Very easy to navigate
Pros
Excellent technical support and adaptability to each user's needs. The program is easy to navigate.
Cons
Training on new applications was rapid and occasionally difficult to follow, although this wasn't an issue with the software itself.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Laurie
N/A, N/A employees
More than a year
Sep 02, 2017
We are just beginning to use many of the features that this software offers. We are very pleased.
We are just beginning to use many of the features that this software offers. We are very pleased.
Pros
We are transitioning most of our processes to CareVoyant due to its flexibility. It aligns well with our workflow procedures with minimal adjustments.
Cons
some glitches arise with updates or upgrades that need fixing.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Bob
Hospital & Health Care, 101-500 employees
More than a year
Sep 01, 2017
Best bang for your money.
Best bang for your money.
Pros
The program offers great flexibility and a wealth of useful features.
Cons
Some users may feel overwhelmed by the program's flexibility. However, a positive aspect is that you can select and utilize only the features you require.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Xac
Hospital & Health Care, 11-50 employees
Less than 6 months
Oct 18, 2016
Fairly New User
Fairly New User
Pros
I am still exploring the system, as there are many different options available. The ability to customize is a significant advantage.
Cons
Improved user-friendliness would be greatly appreciated.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Rebecca
N/A, N/A employees
Free Trial
Oct 17, 2016