Hospital & Health Care, 101-500 employees
More than a year
“Benefits of Care Voyant”
Pros
The transition to a web-based platform has really sped up our login process and expanded our options. Now, we can easily view client information and communicate with staff through the app.
Cons
Creating assessments and forms can be quite complex.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Medical Practice, 101-500 employees
More than a year
“Claims”
Pros
Sometimes I find the functions and features appealing yet I wish for a bit more user-friendliness.
Cons
I find it challenging to navigate without prior training, especially on the CV desktop. I wish it were more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Recommend”
Pros
The constant quest for product enhancement is commendable. They listen to users' suggestions and try to incorporate them as much as possible.
Cons
It would be helpful if repetitive information on clinical notes, such as vitals, automatically appeared in all relevant sections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“User Friendly”
Pros
The new web version is fantastic. It's user-friendly for everyone.
Cons
It is frustrating not knowing all the functions I'm permitted to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
“A bit pricey”
Pros
It is basically a program that serves all your needs such as service lines, DME etc.
Cons
When you call them for help, they charge you. It can be costly at times.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Hospital & Health Care, 11-50 employees
“Our nurses love it!”
Pros
This software has been an all time favorite with our nurses who find it super easy and simple to use.
Cons
Absolutely nothing!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Health, Wellness and Fitness, 100-499 employees
“Very versatile software”
Pros
Its a very flexible software and offers many features that my agency loves.
Cons
Its set up can be a time crunch but its worth it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Hospital & Health Care, 101-500 employees
“Home Health review”
Pros
It is easy to customize to our needs and is user friendly. They have an amazing feedback rate.
Cons
There are sometimes glitches in the new update but its not too inconvenient.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Hospital & Health Care, 101-500 employees
“CareVoyant review”
Pros
Been using this software for 4 years now, it is safe to say it is one of the best ones out there.
Cons
Like any software it has some flaws but none too great to mention.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 51-100 employees
More than a year
“Great Software”
Pros
It is an all-in-one software solution for healthcare agencies. Easy to navigate, especially with the new web interface.
Cons
I genuinely have no complaints it's a fantastic product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than a year
“Pediatric Private Duty”
Pros
Their customer service is excellent. They're attentive to our needs and quick to implement any necessary upgrades. The software is very intuitive.
Cons
We were among the pioneering companies to beta test the browser scheduling system.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Hospital & Health Care, 51-100 employees
Less than 6 months
“Carevoyant”
Pros
The support team is helpful and open to our suggestions for improvement.
Cons
Completing tasks involves too many steps for instance, creating charges is overly time-consuming.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
7
Functionality
7
Hospital & Health Care, 51-100 employees
Less than a year
“Complicated Software”
Pros
While the schedule verification and payroll modules are decent, there's room for improvement in the payroll process itself.
Cons
The system is overly complicated, and the support team isn't very helpful. It frequently experiences downtime or freezes, disrupting workflow. The scheduling aspects are particularly problematic, with numerous glitches and a slow setup process. Overall, it's not worth the investment due to its poor performance.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Health, Wellness and Fitness, 101-500 employees
More than a year
“Extensive HH Software”
Pros
The software offers many features and is always looking to enhance user experience while staying up-to-date with regulations and security. The support is great.
Cons
Navigating the system can be somewhat cumbersome, but the new cloud delivery method is expected to enhance user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
Less than a year
“Great Company”
Pros
The report generation feature is impressive.
Cons
Having multiple login pages is a minor inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“CareVoyant”
Pros
It covers many aspects of the home care business. Support is prompt and helpful, and the company is continuously improving its system based on feedback.
Cons
While it's challenging to use, they're actively incorporating feedback to improve usability. However, documentation remains lacking, despite ongoing updates based on user requests.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Hospital & Health Care, 11-50 employees
More than a year
“Our company has been using Carevoyant and it has been very reliable including the offline capabilit”
Pros
The ability to tailor the software to specific needs, along with competent features and ongoing improvements, makes it a proactive system. The staff is wonderful, and technical support is effective.
Cons
Periodic glitches arise when new features or system upgrades are rolled out, requiring fixes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Medical Practice, 101-500 employees
More than a year
“Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.”
Pros
I appreciate the flexibility of customizing the application to suit our workflow. The company is responsive to our needs, and you can develop personal connections with employees, from the President to the programmers.
Cons
For small providers, it can be costly, especially if you utilize numerous modules. Customizations take time to implement, although the implementation process itself is commendable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Ok product”
Pros
It is packed with abilities that can be utilized. While I've only been using it for about 2 years, it stands out among the many software options I've tried.
Cons
I wish it were better configured for extended hourly nursing and that some screens were larger for improved readability.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“Versatile home care software.”
Pros
There's a wide array of useful features for managing home healthcare, and the corporate staff and support are fantastic.
Cons
Documentation for the software is insufficient, making it initially challenging to grasp the correct processes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8