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Pros

  • Smooth telemedicine appointment

  • Integration with popular EHR

  • Streamlined patient engagement

Cons

  • Occasional issues with calls

  • Limited customization for features

  • Video links can be faulty at times

Total 4 reviews

1.8

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

75%

Satisfaction score

Ease of use

4

Value for money

5

Customer Support

5

Functionality

5

M
Mitchell

Garth Dentals, 11-50 employees

1.0

Not a good choice for us

Pros

We have not been happy.

Cons

It glitches, has a lot of bugs, we call to complain and no one picks up. Very bad overall.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

3

M
Merajul

Pabna Medical College, 1-10 employees

4.0

It is nice.

Pros

I like the software and how it helps with telemedicine.

Cons

At times video links dont work.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

V
Verlyn

Utah Navajo Health System, Inc, 1-10 employees

1.0

I am glad to have been rid of this wretched software.

Pros

It seemed good at the start but the issues came soon after.

Cons

It was a nightmare. I dont know if they set it up wrong or what but everything that could go wrong, did go wrong.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

4

S
Samson

Medical School, 101-500 employees

1.0

Needs help

Pros

it needs improvement.

Cons

caused us a lot of grief.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

2