Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EJ
Ella J.

Hospital & Health Care, 51-100 employees

Less than a year

4.0

Super easy for medical providers

Pros

As a medical provider, Claimocity is super easy to use. Switching from slow, clunky paper billing saved me a lot of time on charting and billing. I also likebeing able to fix billing errors quickly before the claim is closed which has avoided headaches.

Cons

I honestly cannot think of many negatives as it is really easy to use overall. My only quibble is that you need to be precise when entering diagnoses for them to auto?populate and that's the main small drawback I have experienced.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Exceeding Expectations So Far

Pros

You won't believe how easy this software is until you try a demo or implement it for physicians. It's straightforward to navigate without the usual complex steps for tasks and reports. The design is thoughtful, solving all the issues physicians had with our previous billing and management software. Our doctors love tracking their daily and monthly progress, which eliminates end-of-month guesswork. I often hear comparisons of doctors' performance within the practice, state, or nationally at least three times a week.

Cons

Our execs really were impressed by the demo but Claimocity is a relatively new company so we needed to perform due diligence in order to move forward. It helps that we discovered that the experts behind Claimocity also were a big part of turning Kareo into a giant company, which went a long way for our board. Another helpful piece was that they happily provided contact info for current clients who were willing to talk to us about their experience. We really were able to glean a lot of good insight into the practical day to day operations this way and in the end pulled the trigger and have no complaints. Another big issue for us initially is that while we have primarily full hospitalists utilizing the software, there were some with an office that were unable to participate, which meant we had to have two types of software running, not a deal breaker but not ideal either. This was resolved when they joined forces with PracticeSuite who we have used in the past. The ability to incorporate the office scheduling and electronic health records into the Claimocity functionality has been a really nice addition that allowed us to include our full array of our physicians into a single software which has been a much better method.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10