Cortico Reviews
Cortico is an advanced telehealth platform that enables healthcare providers to schedule appointments, conduct virtual consultations, and maintain patient records seamlessly. Cortico reviews highlight its intuitive interface, comprehensive functionality, and efficient customer support. While some users have reported challenges with integrating the platform with their existing HRM systems, these issues are generally outweighed by Cortico's ability to enhance patient engagement and streamline telehealth services effectively.
Pros
Simple appointment booking setup
Improves patient communication
Smooth patient intake process
Cons
Incomplete HRM report integration
Occasional feature limitations
Inconsistent customer support
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
Less than 6 months
“Using Cortico with Oscar”
Pros
It integrates perfectly with Oscar EMR through a browser plug-in. Once installed, new buttons and features appear in Oscar, enhancing its functionality.
Cons
There's still needs to be additional work to integrate HRM reports. This is specific to Ontario and this product was initially developed in BC. They are apparently working on adding HRM integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Healthcare, 1-10 employees
More than a year
“Excellent software, well supported, continuous innovation”
Pros
We bought it for the patient self-booking feature, and integrating it through our website has been straightforward. I love the ongoing innovations, like the plug-in that benefits doctors' workflows. The support team is responsive and easy to deal with, making Cortico a functional addition to Oscar.
Cons
Nothing I really like the least. There are features we have opted to not use, but that's hardly a criticism.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
Less than 6 months
“Modernizing patient scheduling in medicine. A near end-game product.”
Pros
Online booking is incredibly user-friendly. When our new clinic started patient booking, we managed to schedule 604 patients within 48-72 hours with only two MOAs. The scheduling templates are easy to manage and integrate seamlessly with Cortico. It allows for various appointment types, ensuring patients see available slots based on their chosen visit type. Cortico supports creating multiple appointment types with different lengths and easily charges fees for non-insured services, ensuring reliable remuneration.
Cons
There really is no down side. Our clinic is based in BC, and between all our providers, have used every current EMR and their main add-on technology for online booking (CHR, Accuro, MedAccess, MYLE, Wolf, Ofys). There is no comparison. We have gone with Oscar as our main EMR because Cortico integrates so well with it, essentially prioritizing Cortico beyond the EMR selection. Both Oscar and Cortico understand that the the user should have more control over the settings which is very important to me. Cortico modernizes Oscar, now in line with the most advanced EMR without all of their disadvantages - corporate top-down and non-sensible updates, useless features clogging the interface, heavy on processing power, slow due to VPN, too many clicks, and inability to charge uninsured fees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10