Total 6 reviews

3.2

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

17%

3

Stars

17%

2

Stars

0%

1

Stars

33%

Satisfaction score

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

ET
Eugene T.

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

4.0

Dental hygiene

Pros

The software is incredibly simple making it very easy to learn and use without any significant obstacles.

Cons

The reports are sometimes hard to navigate. The system can become a bit slow at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DC
Darlene C.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Perio Exec has outdone itself with V18!

Pros

This practice management software provides my office with an effortless way to integrate essential practice management statistics with customizable health management options. It connects seamlessly to my Dexis, my MindRay surgical monitors, implant inventory tracking via 2D scanner, electronic verification of dental benefits for numerous dental plans, NEA Fast-Attach, Lexicomp (with current updates),all accessible with a single click on the customizable toolbar. If I have a question or an issue, their exceptionally knowledgeable support team is available from 8am EST (5am Pacific) until late into the evening. I receive regular updates. I've used other software programs for practice management and EMR; however, this one excels in every aspect. My conversion was well-planned, resulting in minimal downtime. Their ability to schedule trainers and support staff on the east coast simplifies the process.

Cons

I'm disappointed to see some negative reviews online and don't understand why. Is it outdated hardware or undertrained team members? I suggest anyone having trouble with an older version to check out the updated V18 and its features. It's not a cheap option, but I believe it's the best customizable software for periodontal offices available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Joseph B.

Medical Practice, 1-10 employees

More than a year

5.0

DSN-Exec review by long time user

Pros

I appreciate the continued improvements and added features. The support team is very knowledgeable and helpful. Perio charting gives me the information I need in a format that is clear and adaptable to my preferences. DSN is my third office management program, and as a company, they have always provided exceptional support, surpassing any other dental software company I've dealt with in over 35 years of practice.

Cons

There's a learning curve with all software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MB
Moshe B.

Health, Wellness and Fitness, 1-10 employees

More than a year

1.0

Software is OK, support is awful

Pros

DSN-Exec is easy to navigate, has some features specific to periodontics, the scheduling features are okay, and communication with referrals can be tracked.

Cons

Customer support is awful. There are too many error readings that cause the program to shut down, resulting in loss of information and causing a big inconvenience. I had to switch to OpenDental and have been very satisfied.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

3

Functionality

1

TP
Trent P.

Not Specified, N/A employees

More than a year

3.0

Periodontist

Pros

From an aesthetic standpoint, versions 14 and 16 (which just came out) are better than version 11. The scheduler is okay, not great, but okay. They've updated some features that are impressive but still lack others that should be included.

Cons

I use Perio Exec, which caters to Periodontists. Honestly, of the three software programs I've used as a student, resident, and practice owner, this is the worst. Their newest software lags, even on the highest equipment they specified to meet their requirements, and for 2017 technology, it's a disappointment in terms of features. There are some cool features, but they're missing some "obvious" ones. It's pretty confusing.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

2

BB
Bonnie B.

Hospital & Health Care, 11-50 employees

Less than a year

1.0

Practice Administrator

Pros

My experience is very bad with this software, so, nothing positive. :)

Cons

It can be rather perplexing.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2