Easy Clinic Reviews
Total 11 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars9%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 1-10 employees
More than a year
“offer reliable support”
Pros
Getting around the system it not a hassle and it also gives enough flexibility to adapt things when needed. The templates can be customized to match specific requirements which is a big plus.
Cons
Honestly I haven't run into any real issues. I have never had a reason to face problems with either the support team or the application itself.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Simple app overall”
Pros
The app keeps things simple which makes it very comfortable to use. On top of that the team provides immediate support whenever needed.
Cons
Everything has been working well for me and I haven't run into any issues so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Reliable support around the clock”
Pros
It has been very dependable for us and the interface is user friendly. The service team is also excellent, even during odd hours and holidays.
Cons
The thing missing is a single-click option to repeat the previous prescription. Also the software has not been updated in quite a long time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 11-50 employees
More than a year
“amazing clinic workflow support”
Pros
Daily work has been much more manageable with this product. I use it regularly in my private practice for patient management, follow-up treatments, billing, receipt printing and several other tasks as well. The system feels supportive and convenient for handling routine clinic operations.
Cons
One issue I have run into is with the tutorials which are either missing or won't open and this started after a Windows upgrade. I also bought the multi-user version for two users but it turns out both users have to be in the same location. I had expected to access it from both my home and the clinic but that hasn't been possible so I have been stuck carrying my laptop everywhere. Please help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
Less than a year
“good for research”
Pros
Getting around the system is very easy and it can be customized to match our changing needs. It's a very useful tool for clinical research especially since every field can be searched.
Cons
The drug list does need more regular updates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Secure patient records”
Pros
Using this software has not been a hassle and it keeps all of my patients important information safe and well protected.
Cons
I haven't run into any issues at this point. Everything is working well and if I notice anything later, I'll share it here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospital & Health Care, 11-50 employees
More than a year
“Easy to use with reliable record access”
Pros
The interface is very user friendly and getting to records is simple. I also appreciate the traceability since it makes information much easier to track when needed.
Cons
The on-premise version feels outdated and it takes up a lot of storage space.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Customizable, reliable clinic tool”
Pros
It is easy to use and the system can be customized to fit different needs. The drug database is updated on a regular basis, customer care is quick to reach when needed and it also lets us print prescriptions on personalized letterheads.
Cons
One downside is that there's no online version available. It also doesn't support tablets and can only be used on PCs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“Quick support and kind service”
Pros
Whenever we need help, the response from Easy Clinic is very prompt and the team is always courteous when dealing with customers.
Cons
We really haven't come across any drawbacks with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“simple interface with helpful support”
Pros
The interface is user friendly and easy which makes it simple for practitioners to enter patient information, visit records and other details without hassle. The Easy Clinic team also provides good customer support which has been a real plus.
Cons
One feature that could really make a difference would be automatic recognition of uploaded reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Hospital & Health Care, 51-100 employees
More than a year
“Easy to use platform”
Pros
Using this software is very easy to use and the service has been very good as well.
Cons
There's really nothing negative I can point out about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10