Footprints Reviews

Pros

It ended up being very inexpensive compared to the other services I tried.

Cons

The information that's supposed to be documented doesn't show up in any printed documents. Care plans also don't get reflected in the notes. Reliability has been a serious problem, fix one issue and then another pops up right after. On top of that, the billing side is where things went off the rails, the person handling billing coded everything incorrectly for over a year which created a lot of extra hassle and confusion.

Pros

I like that it is web-based and meets the needs of hospice care effectively.

Cons

I use a MAC and need to log in remotely. This is more of a PC friendly EMR

Pros

Since this was my first EMR, it's definitely an upgrade from paper notes and the workflow feels more structured. They also have compliance support built in which helps keep things aligned with required standards.

Cons

Documentation gets extremely repetitive. When we rolled this out, we were told offline functionality would be available but three years later the aides are only just now able to use it. Spell check is another promised feature that still hasn't shown up. On top of that, there are plenty of glitches throughout the system and they're the same ones repeatedly. That means a lot of time gets wasted re-doing documentation which gets really frustrating fast.

Pros

It has been pretty reliable for documenting my assessments and when I run into missing options, I can email support and they usually get the updates turned around quickly. That responsiveness makes the whole workflow less frustrating.

Cons

That said, not every medical option shows up as a drop-down so sometimes I have to deal with the gaps rather than selecting everything directly. Also, the "issues" notification doesn't feel very dependable, often it flags problems that are already resolved in the EMR which can lead to unnecessary double-checking.

Pros

It lets you tailor the specification to your exact needs and the customization options are genuinely useful. Support is also solid, customer service is available and they respond quickly. Another plus is that training and day-to-day use don't take much effort which makes getting started much faster.

Cons

There are occasional tech hiccups but that seems pretty normal for the industry. I'd also like a bit more clarity around the dashboard and details about upcoming updates though the team says they're working on improving that so it looks like it's on the way.

Pros

What sold me on it is how much you can actually customize. We were able to adjust the dashboard, add reports, tweak the wording and create new forms to fit our workflow. The changeability really makes it feel tailored instead of one-size-fits-all.

Cons

The only thing that holds it back is the flow. It doesn't feel as smooth as some other programs and the careplans are pretty bulky with a lot of options. It could be more simple. Also, it includes quite a few features that hospice teams may not even use.

Pros

The layout is really simple, walking you through everything step by step. It also seems to cover all the required systems. When you go to Resources, you can type your name and quickly pull up all your saved notes. Saving your information is simple and if you make a mistake you can easily delete it and redo it. There's also an option to call the computer person anytime if you get stuck. Another helpful feature is that the system lets you know when you miss a question so you don't leave anything unnoticed.

Cons

you can't bring up details from your current note based on what you had in your last note. If you want to review what was on the previous note, you have to open that note separately each time. Also, the notes tend to run really long and parts of them feel like they repeat themselves.

Pros

The nursing assessment workflow feels quick and pretty simple and I really appreciate the option to pull up ICD-10 codes when documenting. It also seems built to cover the compliance requirements since it reliably hits the necessary checklist items.

Cons

A few pieces still need work, saving certain components and the plan of care hasn't been consistent for me. Spell check is also still missing. On top of that, the app starts to slow down noticeably after you've been logged in for a bit.

Pros

This app feels highly customizable and that flexibility is a big win. Support has also been really solid when questions come up. Another plus is that it doesn't feel loaded with unnecessary busy work, you can get to what you need without the software getting in the way.

Cons

Navigation and setup aren't super user-friendly and a few times things didn't show up the way I expected. It seems like some of that is likely glitch-related so a bit of cleanup and refinement would help a lot.

Pros

It pulls in the government data you need to bill correctly so the billing side stays accurate. It also records certification dates which makes it simple to log in and check when a face-to-face visit is coming due.

Cons

It relies on Silverlight and there's no spell check. Reviewing charts is pretty tedious because you have to open each individual visit and then launch the teaching summary which turns into a lot of extra clicking. The clinical overview looks good but if you want to view nursing summaries you still have to drill into every visit one by one.