Information Technology and Services, 11-50 employees
Less than a year
“The features and experience of the application is scalable.”
Pros
The EHR application being cloud-based is a significant advantage. The patient demographics are simplified compared to other EHRs.
Cons
There's an inability to place a patient on a calendar schedule for the next encounter type. The data entered into encounters is structured, and the ability to run ad-hoc reports at leisure is needed. The administration front-end experience requires the ability to create template tabs or additional forms.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Not Specified, N/A employees
More than a year
“Gehrimed makes doing notes easy and effortless”
Pros
Easy to use and the final product is excellent. The notes are professional and presentable to our customers. They are easy to read, flow well, and are concise and informative.
Cons
The sign-in process is somewhat tedious at times, and our connectivity isn't always optimal because of our location, but that's more of a WiFi/internet availability issue rather than a problem with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“For the most part, a great soft-ware package. Would like a monthly newsletter with tips/tricks.”
Pros
The software is intuitive! The range of available reports is impressive. The implementation team was fabulous.
Cons
I've had issues where the tech support team couldn't help, and it then gets elevated to someone else, taking quite some time to get a response. Maybe the support team could be trained a bit longer, or have another team member with them until they're up to speed. Once the implementation team gives the basics, there's not much contact. We don't know what we don't know!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
9
Not Specified, N/A employees
More than a year
“Truly enjoy using gEHRiMed over any other products available. Customer service is very responsive.”
Pros
The intuitive nature of the software makes training new clinicians easy. Significant improvement in searching for patient diagnoses. Incorporation of Quality Measures is crucial for those of us working in long-term care.
Cons
There's a lack of a scheduling feature to set up clinic hours. There is no capability to submit the Payroll Based Journal (PBJ) medical director hours to administrators.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
More than a year
“The product keeps changing & not for the best for each practice, nor is our input asked.”
Pros
Easy to use, although they make it harder with each feature change. The ability to search for a patient by provider is useful. The daily reports by provider are also nice.
Cons
The user cannot transfer incorrect documents to the correct patient. Support wants to delete the incorrect encounter and expects the provider to redo the work. I feel like I have no representative from the managing company. This is my perception.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
4
Functionality
4
