Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

scott

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2022

Best software I have ever had!

Pros

Their integration and customization capabilities are exceptional, helping us adapt through various insurance industry changes.

Cons

Nothing stands out as a negative, all software has small issues from time to time but support has been great!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mac

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2020

Innate time savers

Pros

Innate has saved our office significant time, especially with features like auto-posting EOBs and quick learning curve. The support team's responsiveness is impressive, ensuring minimal downtime.

Cons

Transitioning software systems is always a challenge, but the Innate support team was there every step of the way to help us!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maddie

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2020

Far more superior to any other software you've ever seen!!

Pros

Amazing features that save time for doctors and their staff, letting them focus on our patients! The facial recognition is very accurate. Automatic posting of EOBs has saved us hundreds of hours of work. Patients can now fill out paperwork on their own devices with the new iTablets feature, which automatically puts their information into our system, saving staff time on paperwork. There are so many features in Innate that I love! It has saved our office a lot of time, money, and effort. With this software, your office can see as many patients as you need to while making sure everything is done right and efficiently.

Cons

Our office has been using this software for over one year now. There is NOTHING we do not like about Innate!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10