Juno EHR Software Reviews

The support is excellent and I can almost always get someone to answer the phone within a couple of rings to assist me.

The support is excellent and I can almost always get someone to answer the phone within a couple of rings to assist me.

Pros

I appreciate the website's cleanliness and ease of logging in. It's great to be able to access the program from offsite and to have the option to type as much or as little into the patient record. While I find the sections for patient summaries useful the small field makes it difficult to read. The direct fax to computer option was a bit difficult to install but it's a nice feature to have. The upgrade process went smoothly with only one glitch that was fixed promptly within a few hours. The upgraded sections are nicely laid out and look clean.

Cons

The amount of colours used is overwhelming it would be better if a calmer version was used. The allergy module is hard to use because it is complicated and restrictive. The prescription module is also challenging to use because it contains long lists of drugs that can be messy and timeconsuming to validate against what the patient is actually taking. To make things easier for a few patients I began printing their prescriptions on a Word document which helps with quick reference and reprints during followup visits. I have a particular order in which I write drugs and I check for interactions and allergies in the other meds section. Regarding referrals the labels on lab results should be visible in the attach lab section. It difficult and timeconsuming to identify which lab results to include. Managing different reports like abnormal breast imaging results is inconvenient. I need a fast and simple way to retrieve all the necessary reports for review.