MedPrime is a cloud-based EHR solution designed for medical practices and billing companies. MedPrime reviews often mention its user-friendly interface and specialty-specific features, making it suitable for various practices. However, some users report slow navigation between screens and a limited feature set. Additionally, training options are considered insufficient, particularly for group sessions. Despite these drawbacks, MedPrime remains a reliable choice for practices seeking essential EHR and practice management functionality.
Works seamlessly across devices
Merges key features for efficiency
User-friendly and easy to navigate
Customer service response is slow
Templates customizations take time
Limited training options available
Total 1 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars100%
2
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1
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Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Amber
Healthcare, 51-100 employees
More than a year
“medusa rcm”
Pros
The ease of use and the initial billing and collections features, along with responsive staff, are commendable.
Cons
time from one screen to another/ limited features
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6