Medical Practice, 500+ employees
More than a year
“This System is counterintuitive. Be wise, spend your money elsewhere. Even if it's free, go another way.”
Pros
I like that the support team is virtually unreachable, and optimizations never happen. I enjoy calling and spending 40 minutes on hold. I love how every time something doesn't work, we get the option to buy another service pack that still doesn't fix the issue.
Cons
It is difficult to use. The medical oncology module is complete and utter garbage. It can't and won't to the basics of care. Training for the product is nonexistent. Everyone they send on site, has almost ZERO MO experience and can only tell you what the system is "supposed to do" but it never functions that way.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4